Tag Archives: Staff

DawsonsBurryPortRaftRace2018

Monthly Round-up

Community News: Rugby & Rafts

Our Llanelli and Mumbles branches along with our marketing team have been busy during August with sponsoring two prestigious local events: the 2nd annual Burry Port Raft Race and the 30th annual Crackers 7’s rugby tournament.  

Earlier in the month our Llanelli office took to the water in the raft race while the marketing team manned the guess the balloons car, and even though the event had to be postponed from the Saturday to the Sunday due to poor weather conditions, there was a fantastic turn out for the day with all proceeds raised going to the RNLI and Afia Banjul Football Academy.

Crackers 7's Dawsons SponsorshipFurther into the month our staff and customers enjoyed a Bank Holiday Sunday full of rugby, family entertainment, a new bar and an evening of music.  For some years now Dawsons have sponsored the Crackers 7’s, bank holiday event in Underhill Park, hosting a hospitality tent, Hog Roast and some great company with a pitchside view of the day.  The sun has shone for many years, but this year the rain certainly didn’t dampen the spirits.

If you are looking for sponsorship for 2019, please get in touch with Naomi from our marketing team by email:

naomi.webborn@dawsonsproperty.co.uk.

Industry News: Want a better mortgage deal?  

As many of us will now know on August 2nd the Bank of England raised the base rate from 0.5% to 0.75% – only the second rise in over a decade

Dawsons mortgage advisors 2018The base rate is the Bank of England’s official borrowing rate – i.e., what it charges other banks and lenders when they borrow money – and it influences what borrowers pay and savers earn.

What does this mean in real terms to those of us who currently have a mortgage and those looking to get on the property ladder and take out their first mortgage?

For current homeowners with a mortgage now is the time to check the status of your current mortgage, if you are linked to base rate you can look to re-mortgage to a fixed deal.

If you are a first-time buyer you will now benefit from some great deals on offer, our in-house mortgage advisors can offer deals fixed for 2 or 5 years with rates starting from 1.89% on a 90% LTV and 3.17% on a 95% LTV.

Despite this slight increase all is still positive within the property market, current mortgage lenders will no doubt continue to offer very good fixed deals, for further information contact your nearest Dawsons team and book your appointment now with one of our Mortgage Advisors.

Our in-house mortgage advisors are: James Boland, David Treharne and Shaun Sturgess

“Top Tips” for Buyers & Tenants

CHOOSING THE RIGHT AREA

View from new Mumbles development
View from new Mumbles development

Local amenities, schools and transport links can be the top priority when choosing your perfect location. Make a list of your specific requirements. Speak to a member of staff, who will be able to offer local advice and suggest the right area for your needs.

All of our branches listed here

AUCTION NEWS

Dawsons Auction Swansea Oct 2018

Seafront properties, funeral directors to executive apartments, we have it all this Auction! Block viewings are underway and registrations are open for our next auction which will take place at the Marriot Hotel Swansea on Wednesday 3rd October 2018 at 3pm.  

Get in touch today on 01792 646060.

RELOCATING?  

Relocation Agent Network

Sam Partner achieved her Relocation Agent Network accreditation this month, so our Llanelli sales team are now ALL fully accredited agents, alongside Danielle Thomas, sales administrator within our Mumbles office.  So if you need to relocate and are considering moving to or from the Swansea area, make sure you speak to the Dawsons team who are the exclusive RAN agents for this area.

Read more about our relocation service here:

FOR A DOWNLOAD OF OUR SEPTEMBER NEWSLETTER,

CLICK THIS LINK

June Williams, Gorseinon office manager

Dawsons office manager receives annual assessment by Estate Agency Network

June Williams,  from Dawsons branch in Gorseinon, has been assessed as their company’s Relocation Agent Specialist.

The 2018 assessment was awarded by Relocation Agent Network (RAN) following completion of its training programme and is achieved by individuals who continue to provide good quality service to relocating families moving either from or to the Gorseinon area.

June  first qualified as a Relocation Agent Specialist in May 2016 by completing Relocation Agent Network’s  a comprehensive online training programme, The Importance of Service.

A national network of leading estate agents (of which Dawsons is a member), RAN introduced the training programme to ensure each of their members provides the very highest customer service to those relocating around the UK.

Dawsons’ Senior Partner,  Chris Hope said: “Having a Relocation Agent Specialist in the team offers our relocating customers the added assurance that they’ll be working with someone who understands the relocation process, someone who can offer help and guidance along the way.

“We’re so proud that June’s performance has been assessed this year and it’s a great example of the continual development we invest in, here at Dawsons.”

To be successfully accredited, participants must complete three phases of learning, which begins with four training sessions on the importance of customer service. This is followed by three online seminars covering the Relocation Agent Network Referral Process and how best to help customers who are relocating around the UK. Finally, participants must convert their theoretical learning into a practical skill set by delivering assistance to three relocating customers.

By working with fellow members across England, Scotland and Wales, RAN members provide an exclusive relocation referral service to customers. For those relocating to Gorseinon, Dawsons guides their customers through the daunting task of moving to an unfamiliar location. This includes local area information on schools and amenities, popular neighbourhoods and (of course) finding the right property for them. As a Relocation Agent Specialist, June ensures that this process is made even smoother.

RAN’s Managing Director, Richard Tucker said: “To be recognised for their performance this year as a Relocation Agent Specialist is a great achievement. Well done to June. Selected by us to represent the Network in Gorseinon, Dawsons has proved themselves to be the area’s Local Expert. So with the addition of an in-house Relocation Agent Specialist, they have gone one step further to provide relocating buyers and sellers with the very best customer service.”

Dawsons launch reward card

Dawsons links up with local companies to reward customers and staff

Dawsons is delighted to announce the launch of its new customer and staff reward card on October 6th.

The reward cards will provide discount and offers to new customers and all staff at the local property agent – the first of its kind in the industry here in Swansea.

“We wanted to provide our customers with something a little different when collecting the keys for their new property and likewise to give our staff a little extra reward for all their hard work,” said Ricky Purdy, Dawsons’ Director of Lettings.

“So we approached several other likeminded and locally-owned companies to provide customer discount upon representation of the new card at no cost to the cardholder.”

The card can be used in local companies such as: Exall & Jones, The Yankee Shop & Candles & Co., The Optimist, 57 Barbers, Mr Jones of Mumbles, ND John Wine Merchants, Café Play, The Rose Indianne, and The Clothes Clinic and many others soon to be confirmed.

This companies on the card offer a wide range of services and will help to make life that little bit more enjoyable for Dawsons’ customers and staff.  From clothes to café’s, DIY and candles for your home to food and wine, the Dawsons reward card has something for everyone.

Senior Partner at Dawsons, Chris Hope said: ‘We are delighted to be affiliated with such companies, supporting each other in keeping business local and being able to offer both ours and affiliated company staff a little thank you for their loyalty.

“We look forward to seeing the reward card grow introducing further local companies and offers to provide the customers and staff with even more choice.’ Says Chris Hope of Dawsons.)

CAPTION Tom Hole (Exall & Jones), Ricky Purdy (Dawsons), Adrian Evans (Café Play), Naomi Webborn (Dawsons), Callum and Darren Thomas (57 Barbers), Geraint Davies (ND John), Catherine Williams (The Yankee Candle Shop and Candles & Co) Lucy Hole (The Optimist).

Dawsons' staff at last year's Burry Port Raft Race

Dawsons-sponsored Burry Port Raft Race makes real splash for charity

Dawsons failed to win the Burry Port Raft Race but were delighted to sponsor a thoroughly successful event watched by 100s of people on quayside.

Appropriately, the race was won by Burry Port RNLI, one of the two charities that benefitted from the event. Money was also raised Afia Banjul Children’s Football Academy in The Gambia.

“It was a fantastic day and we were delighted to be the main sponsors of the event,” said Chris Hope, Dawsons’ Senior Partner.

raft1“There were 100s of people there to support the race and the crowds were two or three deep on the quayside cheering on the rafts.

“Unfortunately, our raft team did not win but it’s a huge thank you to our team of Matthew, Joe, Erich and David for taking part and finishing.

“And a big thank you also has to go to the staff in the Llanelli lettings and sales teams for all the hard work they did behind the scenes.”

Chris also presented the RNLI with the winners’ prize live on The Wave, who were there all afternoon entertaining the crowds.

raft3

L-R Donna Howell, Vivienne Jones, Kelly Israel, Tracy Hernandez and Rebekah Young

Leading estate agent announces five new appointments

Leading estate agent Dawsons is delighted to announce a raft of new appointments in its sales and lettings departments.

Five new staff have joined the Marina, Morriston and property management teams.

Both Vivienne Jones and Kelly Israel have joined the Marina branch.

Viv, the new office manager, comes with a wealth of knowledge in the property industry spanning 20 years. Previously she has worked in the new build industry, having managed numerous new developments for major ‘new homes’ builders and latterly in the second-hand market.

“Viv’s combined experience complements our busy Marina Branch in the second-hand market and our Land and New Homes Department,” said Joanne Summerfield-Talbot, Dawsons Director of Residential Sales.

Kelly joins Dawsons after an interesting career that has seen her work on the Jeremy Kyle and Jerry Springer shows.

“Kelly’s customer service skills and friendly, bubbly approach have made her the success she is today, having previously worked in hospitality. We wish both Viv and Kelly every success in their ventures,” added Joanne.

Tracy Hernandez joins the Marina team as a Saturday negotiator, using her engagement, enthusiasm and her personal experiences within the property market to great effect.

“Tracy’s customer service skills are already proving a great success with our Marina clients on both the rental and sales side of the business,” said Ricky Purdy, Dawsons’ Director of Residential Lettings.

Rebekah Young returns to the lettings industry after a short break away. She joins the Morriston branch to support the team at a very busy period in an area she is able to recall previously gained knowledge and experience.

Donna Howell joins the property management department as a property inspector.

“Donna has an eye for detail, and great customer service experience as a result of many years working with the public. Both of these skills to be utilised on a daily basis, along with her outgoing and very personable character which our clients find very important during this period of the rental cycle,” added Ricky.

As well as new staff Dawsons has taken delivery of some new fleet vehicles.

“Dawsons fleet is seen in and around Swansea every day we wanted an eye-catching design.  The array of colourful Fiat 500s that are seen out and about have now been joined by three new cars,” Naomi Webborn Residential Lettings Department Coordinator.

CAPTION: L-R Donna Howell, Vivienne Jones, Kelly Israel, Tracy Hernandez and Rebekah Young.

Dawsons Llanelli branch

First Dawsons sales branch to have full house of relocation accredited staff

Dawsons Property Sales Negotiator Joe Chiffi is celebrating after becoming an accredited Relocation Agent Specialist.

His success means that the Llanelli branch is the only one of Dawsons’ sales offices to have a full accredited team.

The accreditation was awarded by Relocation Agent Network (RAN) and is achieved by completing a comprehensive online training programme, The Importance of Service.

Joe’s accreditation comes after Dawsons Property was named as Relocation Agent Network’s 2016 Best Agent in South Wales.

“We take staff development very seriously and Joe’s Relocation Agent Network accreditation is a great example of what can be achieved when staff are supported properly to improve their skill se,” said Chris Hope, Senior Partner at Dawsons.

“Of course, having another Relocation Agent Specialist in the team is also great for our relocating customers.”

Joe said: “I am delighted to have become an accredited RAN agent specialist and this really adds to the service and advice I am able to offer customers who are looking to relocate.”

To be successfully accredited, participants must complete three phases of learning, which begins with four training sessions on the importance of customer service.

This is followed by three online seminars covering the Relocation Agent Network Referral Process and how best to help customers who are relocating around the UK.

Finally, participants must convert their theoretical learning into a practical skill set by delivering assistance to three relocating customers.

By working with fellow members across England, Scotland and Wales, Relocation Agent Network members provide an exclusive relocation referral service to customers with Dawsons guiding their customers through the daunting task of moving to an unfamiliar location.

This includes local area information on schools and amenities, popular neighbourhoods and (of course) finding the right property for them. The introduction of a RAN Specialist to the Dawsons team, ensures that this process is made even smoother.

RAN’s Managing Director, Richard Tucker said: “Selected by us as the best independent estate agent to represent the Network in Llanelli and Carmarthenshire, Dawsons have proved themselves as the area’s Local Expert.

“So, with the addition of an in-house Relocation Agent Specialist, they have gone one step further to provide relocating buyers and sellers with the very best customer service.”

(CAPTION: L-R Joe Chiffi, Llanelli Office Manager Angie Bastin, Matthew Whitehead, Felicity Curtis and Emma Davies).

Dawsons is hiring

Dawsons is searching for enthusiastic new staff

Swansea’s leading estate agent is looking for enthusiastic key staff to complement our highly successful teams in both our Sales and Lettings Departments across our branch network.  We currently have a number of openings for  Saturday Sales/Lettings Negotiators.

You must be of smart appearance, confident and be able to communicate well at all levels.  We are committed to providing outstanding customer service and going the extra mile. If you have those attributes we would like to hear from you. A full driving license is essential.

Please send cv with contact telephone and best time to call to jst@dawsonsproperty.co.uk

We will conduct a telephone interview in the first instance.

dawsonscoffee

Estate agent hosts coffee morning to raise money for cancer charity

Generous staff at Dawsons Estate Agents raised £300 for Macmillan Cancer Support from a special coffee morning and cake sale.

The event at their branch in Walter Road was inundated with visitors from surrounding offices and members of the public.

“We organised it because I don’t think there is one member of staff here who has not been affected by cancer in some way or another,” said Branch Manager Nicola Fulford.

“All the cakes, cup cakes and sponges were donated by staff and friends. So it’s a big thank you to them that they made the morning possible.”

Added Nicola: “We were delighted by the generosity of everyone including those passers by who just came in off the street. Even our window cleaner came in for a coffee and a cake!”

Dawsons Senior Partner Chris Hope: “A big thank you should go out to Nicola and her staff for organising such a successful event and for such a great cause.”

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