Careers
Are you considering a career in Estate Agency, Lettings, Property Management or Surveying?
Thanks for taking the time to visit our site today and most importantly our career page.
At Dawsons we understand our most valuable resource is our strong team of local experienced property experts, assisting our clients with ‘all things property’ such as: property sales, rentals, mortgage and financial advice, a dedicated auction dept, and a land and new homes team.
Being a local independent partnership, we have continuously grown since inception in 1991 to now having over 120 employees within our branches covering Swansea, Llanelli and surrounding areas. We are extremely proud to note that over 60% of our team have been with us for over 10 years, with many of these being 20 years +, this is due to the investment in our team’s training and development along with the encouragement for our staff members to grow individually alongside the business.
A testament to ‘team Dawsons’ for their hard work and dedication to our clients is the numerous local, regional, and national awards that we have won over the years.
So do you have a passion for property?
Whilst we may not always have positions advertised below, both our sales and rentals directors (Jo & Ricky) are always keen to speak with individuals that have an eye for property, excellent customer service skills, current or previous experience within the industry, or indeed someone new to sales or lettings that has a hunger to learn and would like to engage in a career in ‘All Things Property’.
If this sounds like you, we suggest you email us your CV with a covering letter. We will definitely take the time to look over any emails/letters/CV’s received, so please get in touch today at careers@dawsonsproperty.co.uk
CURRENT VACANCIES:
Residential Lettings Property Management and Client Support - Mumbles
Dawsons, Swansea’s leading independent estate agent, is looking for an experienced Property Manager to join our busy and motivated Residential Lettings team.
The successful candidate will work alongside our established Property Management team, overseeing a portfolio of managed properties within the area covered by our Mumbles office. You will play an important role in ensuring our landlords and contract-holders receive a professional, responsive and customer-focused service throughout the tenancy.
At Dawsons, we pride ourselves on being proactive and providing our clients with an efficient yet personal service. The lettings industry is fast-paced and competitive, so we are looking for someone who is organised, energetic and willing to go the extra mile to get the job done.
This is an excellent opportunity for an experienced property professional looking to take the next step and continue developing their career within residential property management.
Key responsibilities will include:
- Acting as the main point of contact for all maintenance-related enquiries from landlords and contract-holders.
- Planning and carrying out routine property visits.
- Assisting other members of the team with telephone enquiries when required.
- Liaising with our trusted contractors to arrange repairs, improvements and upgrades within managed properties.
- Obtaining competitive quotations and seeking the necessary authorisation before works begin.
- Coordinating authorised repairs and projects, monitoring progress and ensuring all works are completed successfully.
- Processing contractor invoices in liaison with our internal accounts department.
- Ensuring each managed property meets the required legal and safety standards before and throughout occupation.
- Monitoring the renewal dates of all relevant safety certificates, arranging renewals and ensuring accurate records are kept on file.
- Keeping landlords and contract-holders updated throughout the maintenance process.
You will be expected to:
- Comply with Dawsons Employee Handbook including your Health and Safety responsibilities
- Comply with all current legislation affecting the business
- Be a good team worker – supporting and promoting all of our services and departments
- Ensure all management systems are kept up to date and maintained
- Ensure that only approved and suitable contractors are instructed
- Delivering excellent customer service at all times
- Peer check all management visit reports
The ideal candidate will possess the following skills, knowledge and experience:
- Excellent team worker with a flexible approach to work
- Have an ability to multi-task and self-motivate
- Be adaptable and a good team player
- To have a strong service ethic with great attention to detail
- Strong organisational skills
- Excellent written and oral communication skills and confidence in dealing with clients
- A professional, positive, and enthusiastic approach
- A strong customer focus (taking and using your initiative)
- The ability to meet and exceed targets
- Great accuracy and attention to detail
- Ability to work on your own as well as in a busy team environment
- Intermediate MS Word, Excel, & Outlook skills
- Experience in either property management or the lettings field is preferred but not essential
The successful candidate will benefit from:
- Competitive salary and incentives.
- Dawsons benefits that include training, potential career development and progression opportunities are also offered.
- Private Healthcare
- Pension
Job Types: Full time, Permanent
To apply please send your covering letter along with your CV to ricky.purdy@dawsonsproperty.co.uk
Lettings Administration Coordinator – Swansea
Dawsons is one of South West Wales’ leading independent estate agents, with a well-established residential lettings business covering Swansea, Llanelli and the surrounding areas.
We are looking for a highly organised, motivated and detail-focused Lettings Administrator to join our busy Swansea lettings team.
This is a desk-based administrative role, ideal for someone who enjoys working in a busy team environment, has excellent attention to detail and takes pride in providing an efficient, professional service.
Working alongside our Lettings Consultants, Property Managers and wider branch teams, you will provide essential administrative support to ensure the smooth running of our lettings operation and help deliver the high level of service Dawsons is known for.
The Role
The successful candidate will be responsible for providing accurate and efficient administrative support across the Swansea lettings department.
You will play an important role in supporting the team with the day-to-day administration of properties and tenancies, helping to ensure that processes are completed accurately, efficiently and within the required timescales. The hours of work are 9-5.30 Monday – Thursday, 9-5 Friday (and to include working one in four Saturdays 9.00am to 4.00pm).
Main Responsibilities:
- Providing an accurate, efficient and professional administrative service to the Swansea lettings team.
- Supporting Lettings Consultants and Property Managers with the day-to-day administration of properties and tenancies.
- Assisting with the lettings administration process from initial enquiry through to tenant occupation and throughout the tenancy.
- Processing and maintaining accurate property and tenancy records.
- Preparing, checking and maintaining tenancy documentation and correspondence.
- Handling telephone and email enquiries from landlords, tenants and prospective clients in a professional and helpful manner.
- Liaising with landlords, tenants, contractors and colleagues to ensure information is communicated accurately and enquiries are dealt with promptly.
- Updating internal systems and databases with accurate and timely information.
- Ensuring all relevant paperwork and administration is completed correctly and within required deadlines.
- Assisting with compliance and ensuring company procedures and relevant lettings legislation and regulations are followed.
- Providing general administrative support to the wider lettings team and branch.
- Managing and prioritising a varied workload in a busy environment.
- Working collaboratively with colleagues to ensure the smooth and efficient running of the lettings department.
- Maintaining a high level of confidentiality and professionalism when dealing with client and tenancy information.
The Ideal Candidate:
We are looking for someone who is organised, proactive and dependable, with excellent attention to detail and a genuine desire to provide outstanding administrative and customer service support.
Previous administrative and/or customer service experience is essential, with experience within estate agency, property or residential lettings being advantageous.
The ideal candidate will possess:
- Excellent organisational and time-management skills.
- Exceptional attention to detail and accuracy.
- Excellent written and verbal communication skills.
- A professional, positive and enthusiastic approach.
- The ability to prioritise tasks and manage deadlines effectively.
- A strong customer-service focus.
- The ability to remain calm and organised when working in a busy environment.
- A proactive and solutions-focused approach.
- The ability to work independently while also being a positive and supportive team member.
- Good IT skills, including Microsoft Word, Excel, Outlook and Microsoft 365.
- The ability and willingness to learn new systems and processes.
- A high level of professionalism and discretion when handling confidential information.
Why Join Dawsons?
This is a fantastic opportunity to join an established and forward-thinking estate agency with a strong reputation across Swansea and South West Wales.
The successful candidate will benefit from:
- Competitive salary and incentives.
- Full training and ongoing support.
- Career development and progression opportunities.
- Company pension.
- Private healthcare.
- Wellness programmes.
- The opportunity to develop a long-term career within residential lettings.
The Opportunity
If you are organised, accurate and enjoy being the person who keeps things running smoothly behind the scenes, this could be an excellent opportunity to develop your career with Dawsons.
We are looking for someone who takes pride in their work, has a great eye for detail and enjoys working as part of a busy, experienced and supportive team.
To apply please send your covering letter along with your CV to ricky.purdy@dawsonsproperty.co.uk
Please visit www.dawsonsproperty.co.uk for our health and safety policy and procedures
If the position you were looking for is not listed, but are still interested in joining 'team Dawsons', please check back soon or email your CV and covering email/letter to careers@dawsonsproperty.co.uk