Tag Archives: Agent

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Dawsons shortlisted for award as Best Agent in South Wales

Leading estate agent Dawsons has been shortlisted by Relocation Agent Network, a national network of selected estate agents, for the 2015 Best Agent Award in the South Wales Region.

The winner will be announced at a black tie evening awards dinner held at the Park Plaza Riverbank Hotel, London on Friday, November 13th –an event being hosted by comedian Tim Vine.

The nomination comes on the back of Dawsons being crowned ‘Sunday Times Rental agent of the Year’.

“We are delighted to be shortlisted for Relocation Agent Network’s Best Agent Regional Award. It really does highlight the team’s effort, commitment and enthusiasm over the past 12 months,” said Dawsons Senior Director Chris Hope.

Relocation Agent Network’s 2015 Best Agent South Wales Region Award is an annual prize for the agent that has consistently made the best overall contribution to the Network throughout the year and offers nominees the chance to become the Network’s ‘Best Network Agent in the South Wales Region’.

To reach this stage of the award programme, agents must demonstrate excellent customer service, innovative business initiatives and a commitment to the Relocation Agent Network principles.

Richard Tucker, Relocation Agent Network’s Managing Director commented: “As a network of selected estate agents, made up of 16 regions across England, Scotland and Wales, our regional awards recognise those agents that truly demonstrate outstanding customer service and innovative business initiatives. Congratulations to Dawsons for their well deserved nomination.”

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Leading South Wales estate agency earns national recognition

Dawsons is celebrating after winning a national estate agents award for outstanding customer service.

Their Mumbles office has been singled out from 1,500 estate agents to be named UK estate agent of the week by Rateragent.

The two staff members who were singled out for outstanding customer service were lettings negotiators Rhodri Francis-Hopkins and Sammantha James.

“This great recognition once again reaffirms the level of customer service and client satisfaction we strive to achieve,” said Ricky Purdy, Director of Lettings at Dawsons.

“Our customers have taken time out of their busy days to acknowledge the service, the branch they have dealt with and importantly the individual staff members.

“We really do appreciate this. Its great to see our consistency of service levels is meeting the high expectations of our clients.

“This UK agent of the week together with other recent accolades is very much what we aim to replicate during the remainder of this year and the start of 2016.”

Rateragent is Tripadvisor equivalent for estate agents for the UK. It is based on the quality of service and positive reviews received from both landlords and tenants.

“I am really please to have received the recognition, and that our landlords and tenants are taking time to post reviews. We have a great group at our office, and the awards are a result of our team effort,” said Sammantha.

Rhodri added: “It was a great surprise receiving the award. It really wasn’t expected, but it is something I am very proud of.”

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