Tag Archives: RAN

Helen Whitter-Jones of Dawsons' branch in Sketty

Dawsons’ Sketty branch celebrating after Helen assessed as Relocation Agent specialist

Helen Whitter-Jones  of Dawsons’ branch in Sketty has been assessed as their company’s Relocation Agent Specialist.

The 2018 assessment was awarded by Relocation Agent Network (RAN) following completion of its training programme and is achieved by individuals who continue to provide good quality service to relocating families moving either from or to the Sketty area.

Helen first qualified as a Relocation Agent Specialist in March 2016 by completing RAN’s  comprehensive online training programme, The Importance of Service. A national network of leading estate agents (of which Dawsons is a member), Relocation Agent Network introduced the training programme to ensure each of their members provides the very highest customer service to those relocating around the UK.

To be successfully accredited, participants must complete three phases of learning, which begins with four training sessions on the importance of customer service. This is followed by three online seminars covering the Relocation Agent Network Referral Process and how best to help customers who are relocating around the UK. Finally, participants must convert their theoretical learning into a practical skill set by delivering assistance to three relocating customers.

Dawsons’ Senior Partner Chris Hope said: “Having a Relocation Agent Specialist in the team offers our relocating customers the added assurance that they’ll be working with someone who understands the relocation process, someone who can offer help and guidance along the way.

“We’re so proud that Helen’s performance has been assessed this year and it’s a great example of the continual development we invest in, here at Dawsons.”

By working with fellow members across England, Scotland and Wales, Relocation Agent Network members provide an exclusive relocation referral service to customers. For those relocating to Sketty, Dawsons guides their customers through the daunting task of moving to an unfamiliar location. This includes local area information on schools and amenities, popular neighbourhoods and (of course) finding the right property for them. As a Relocation Agent Specialist,  ensures that this process is made even smoother.

Relocation Agent Network’s Managing Director, Richard Tucker said: “To be recognised for their performance this year as a Relocation Agent Specialist is a great achievement. Well done to Helen . Selected by us to represent the Network in Sketty, Dawsons has proved themselves to be the area’s Local Expert. So with the addition of an in-house Relocation Agent Specialist, they have gone one step further to provide relocating buyers and sellers with the very best customer service.”

Angie Bastin, Llanelli Branch Manager

Llanelli branch manager Angie assessed as Relocation Agent Specialist

Angie Bastin from Dawsons  in Llanelli has been assessed as their company’s Relocation Agent Specialist.

The 2018 assessment was awarded by Relocation Agent Network following completion of its training programme and is achieved by individuals who continue to provide good quality service to relocating families moving either from or to the Llanelli area.

Angie Bastin, who is branch manager at Llanelli, first qualified as a Relocation Agent Specialist in May 2014 by completing Relocation Agent Network’s  a comprehensive online training programme, The Importance of Service.

A national network of leading estate agents (of which Dawsons is a member), Relocation Agent Network introduced the training programme to ensure each of their members provides the very highest customer service to those relocating around the UK.

To be successfully accredited, participants must complete three phases of learning, which begins with four training sessions on the importance of customer service. This is followed by three online seminars covering the Relocation Agent Network Referral Process and how best to help customers who are relocating around the UK. Finally, participants must convert their theoretical learning into a practical skill set by delivering assistance to three relocating customers.

Chris Hope, Dawsons’ Senior Partner, said: “Having a Relocation Agent Specialist in the team offers our relocating customers the added assurance that they’ll be working with someone who understands the relocation process, someone who can offer help and guidance along the way.

“We’re so proud that Angie’s performance has been assessed this year and it’s a great example of the continual development we invest in, here at Dawsons.”

By working with fellow members across England, Scotland and Wales, Relocation Agent Network members provide an exclusive relocation referral service to customers. For those relocating to Llanelli, Dawsons guides their customers through the daunting task of moving to an unfamiliar location. This includes local area information on schools and amenities, popular neighbourhoods and (of course) finding the right property for them. As a Relocation Agent Specialist, Dawsons  ensures that this process is made even smoother.

Relocation Agent Network’s Managing Director, Richard Tucker said: “To be recognised for their performance this year as a Relocation Agent Specialist is a great achievement. Well done to Angie.

“Selected by us to represent the Network in Llanelli, Dawsons has proved themselves to be the area’s Local Expert. So with the addition of an in-house Relocation Agent Specialist, they have gone one step further to provide relocating buyers and sellers with the very best customer service.”

Dawsons trio receive advanced RAN status

Dawsons trio receive advanced status as Relocation Agent Network specialists

Matthew Whitehead, Davina Rowlands and Joe Chiffi from Dawsons have received an ‘Advanced’ assessment as their company’s Relocation Agent Specialist (RAN).

The 2018 assessment was awarded by RAN. It is achieved by going above and beyond in the relocation services individuals provide to relocating families moving either from or to the Llanelli area as assessed by Relocation Agent Network based on performance results .

Only 10% of Relocation Agent Specialists from RAN across England, Scotland and Wales have received the ‘Advanced’ award.

Matthew and Joe, from Llanelli  branch, and Davina, from Killay branch, first qualified as Relocation Agent Specialists by completing Relocation Agent Network’s  comprehensive online training programme, The Importance of Service. A national network of leading estate agents (of which Dawsons is a member), Relocation Agent Network introduced the training programme to ensure each of their members provides the very highest customer service to those relocating around the UK.

Dawsons’ Senior Director Chris Hope said: “Having a Relocation Agent Specialist in the team offers our relocating customers the added assurance that they’ll be working with someone who understands the relocation process, someone who can offer help and guidance along the way.

“We’re so proud that Matthews, Davina and Joe’s performance has been assessed this year, resulting in them achieving the ‘Advanced’ award and it’s a great example of the continual development we invest in, here at Dawsons.”

To be successfully accredited, participants must complete three phases of learning, which begins with four training sessions on the importance of customer service.

This is followed by three online seminars covering the Relocation Agent Network Referral Process and how best to help customers who are relocating around the UK.

Finally, participants must convert their theoretical learning into a practical skill set by delivering assistance to three relocating customers.

By working with fellow members across England, Scotland and Wales, Relocation Agent Network members provide an exclusive relocation referral service to customers. For those relocating to Llanelli, Dawsons guides their customers through the daunting task of moving to an unfamiliar location. This includes local area information on schools and amenities, popular neighbourhoods and (of course) finding the right property for them. As a Relocation Agent Specialist, Matthew ensures that this process is made even smoother.

Relocation Agent Network’s Managing Director, Richard Tucker said: “Congratulations to Matthew, Davina and Joe. To be recognised for their performance this year and receive our ‘Advanced’ assessment is truly a fantastic achievement, with only a handful of people across the Network making the grade.

“Selected by us to represent the Network in Llanelli, Dawsons has proved themselves to be the area’s Local Expert. So with the addition of an in-house Relocation Agent Specialist, they have gone one step further to provide relocating buyers and sellers with the very best customer service.”

CAPTION: L-R Matthew Whitehead, Davina Rowlands and Joe Chiffi

Dawsons receiving their award - Sue Perkins, Dawsons Senior Partner Chris Hope, Dawsons Director of Sales Joanne Summerfield-Talbot, Dawsons Director of Lettings Rickey Purdy and Relocation Agent Network’s Managing Director Richard Tucker

Dawsons named again as best agent in south Wales region by Relocation Agent Network

Dawsons estate agent has picked up the Relocation Agent Network’s prestigious 2017 Best Agent South Wales Regional Award at the Network’s recent Awards Dinner.

It is the second year running Dawsons have been named best agent in South Wales.

The dinner at the Park Plaza Riverbank Hotel, London and hosted by comedian and TV presenter Sue Perkins, who announced Dawsons’ award win.

“We are delighted to be named as the region’s best Relocation Agent Network estate agent. This award truly demonstrates the fantastic team we have here at Dawsons and shows our customers that we are one of the area’s leading estate agents,” said Dawsons’ Senior Partner Chris Hope.

The annual prize gives the winning Network member the title of ‘Best Agent in the South Wales Region’ and is awarded on a number of criteria measuring the agent’s overall contribution to Relocation Agent Network, their ability to achieve customer satisfaction and a proven record of helping relocating buyers move in and out of the area.

Richard Tucker, Relocation Agent Network’s Managing Director said, “Congratulations to all the team at Dawsons. They were awarded this accolade because of their outstanding customer service, innovative business initiatives and commitment to our Network principles.”

CAPTION: L-R Sue Perkins, Dawsons Senior Partner Chris Hope, Dawsons Director of Sales Joanne Summerfield-Talbot, Dawsons Director of Lettings Rickey Purdy and Relocation Agent Network’s Managing Director Richard Tucker

Relocation Agent Network

Dawsons delighted to be shortlisted for Relocation Agent Network award

Dawsons is pleased to announce they have been shortlisted by Relocation Agent Network, a national network of selected estate agents, for the 2017 Best Agent South Wales Region Award.

The winner will be announced at a gala awards dinner held at London’s Park Plaza Riverbank Hotel, on Friday, November 17 hosted by comedian and TV presenter Sue Perkins.

Dawsons’ Senior Partner Chris Hope said: “We are so proud to be shortlisted for this year’s Relocation Agent Network’s Best Agent Regional Award. It really does highlight the effort, commitment and enthusiasm demonstrated by our team here at Dawsons.”

Relocation Agent Network’s 2017 Best Agent South Wales Region Award is an annual prize for the agent that has consistently made the best overall contribution to the Network throughout the year and offers nominees the chance to become the Network’s ‘Best Network Agent in the South Wales Region’.

To reach this stage of the award programme, agents must demonstrate excellent customer service, innovative business initiatives and a commitment to the Relocation Agent Network principles.

Richard Tucker, Relocation Agent Network’s Managing Director said: “Our Best Agent Regional Awards recognise those agents that go above and beyond when it comes to customer service and business innovation and network participation. Congratulations to Dawsons for their well-deserved nomination.”

 

Andrea Davies

Andrea celebrating after becoming Relocation Agent specialist

Andrea Davies from Dawsons in Mumbles has qualified as an accredited Relocation Agent specialist.

The accreditation was awarded by Relocation Agent Network (RAN) and is achieved by completing a comprehensive online training programme: The Importance of Service.

A national network of independent estate agents (of which Dawsons is a member), RAN introduced the training programme to ensure each of their members provides the very highest customer service to those relocating around the UK.

“We take staff development very seriously and Andrea’s Relocation Agent Network accreditation is a great example of what can be achieved when staff are supported properly to improve their skill set,” said Dawsons’ Senior Partner Chris Hope.

“Of course, having a Relocation Agent Specialist in the team is also great for our relocating customers.”

To be successfully accredited, participants must complete three phases of learning, which begins with four training sessions on the importance of customer service.

This is followed by three online seminars covering the Relocation Agent Network Referral Process and how best to help customers who are relocating around the UK. Finally, participants must convert their theoretical learning into a practical skill set by delivering assistance to three relocating customers.

By working with fellow members across England, Scotland and Wales, RAN members provide an exclusive relocation referral service to customers.

For those relocating to Mumbles and Gower, Dawsons guides their customers through the daunting task of moving to an unfamiliar location. This includes local area information on schools and amenities, popular neighbourhoods and (of course) finding the right property for them. The introduction of a Relocation Agent specialist to the Dawsons team, ensures that this process is made even smoother.

Relocation Agent Network’s Managing Director, Richard Tucker said: “Selected by us as the best independent estate agent to represent the Network in Mumbles, Dawsons have proved themselves as the area’s Local Expert.

“So with the addition of an in-house Relocation Agent Specialist, they have gone one step further to provide relocating buyers and sellers with the very best customer service.”

Nicola Fulford

Nicola celebrating after becoming accredited Relocation Agent specialist.

Nicola Fulford from Dawsons branch in Gorseinon is celebrating after becoming an accredited Relocation Agent specialist

The accreditation was awarded by Relocation Agent Network (RAN) and is achieved by completing a comprehensive online training programme, The Importance of Service.

A national network of independent estate agents, of which Dawsons is a member, RAN introduced the training programme to ensure each of their members provides the very highest customer service to those relocating around the UK.

Dawsons Senior Partner Chris Hope said: “We take staff development very seriously and Nicola’s Relocation Agent Network accreditation is a great example of what can be achieved when staff are supported properly to improve their skill set.

“Of course, having RAN specialists in the team is also great for our relocating customers.”

To be successfully accredited, participants must complete three phases of learning, which begins with four training sessions on the importance of customer service. This is followed by three online seminars covering the Relocation Agent Network Referral Process and how best to help customers who are relocating around the UK. Finally, participants must convert their theoretical learning into a practical skill set by delivering assistance to three relocating customers.

By working with fellow members across England, Scotland and Wales, Relocation Agent Network members provide an exclusive relocation referral service to customers.

For those relocating to Gorseinon and the surrounding areas, Dawsons guides their customers through the daunting task of moving to an unfamiliar location. This includes local area information on schools and amenities, popular neighbourhoods and (of course) finding the right property for them. The introduction of a Relocation Agent Specialist to the Dawsons team, ensures that this process is made even smoother.

Relocation Agent Network’s Managing Director, Richard Tucker said: “Selected by us as the best independent estate agent to represent the Network in Gorseinon, Dawsons have proved themselves as the area’s Local Expert.

“So, with the addition of an in-house Relocation Agent Specialist, they have gone one step further to provide relocating buyers and sellers with the very best customer service.”

Emma Bolton

Dawsons manager celebrating becoming Relocation Agent Specialist

Emma Bolton, the manager of Dawsons Branch in Mumbles, is celebrating after becoming an accredited Relocation Agent Specialist.

The accreditation was awarded by Relocation Agent Network (RAN) and is achieved by completing a comprehensive online training programme, The Importance of Service.

RAN is a national network of independent estate agents (of which Dawsons is a member), and introduced the training programme to ensure each of their members provides the very highest customer service to those relocating around the UK.

Dawsons Senior Partner, Chris Hope said: “We take staff development very seriously and Emma’s Relocation Agent Network accreditation is a great example of what can be achieved when staff are supported properly to improve their skill set. Of course, having a Relocation Agent Specialist in the team is also great for our relocating customers.”

To be successfully accredited, participants must complete three phases of learning, which begins with four training sessions on the importance of customer service.

This is followed by three online seminars covering the Relocation Agent Network Referral Process and how best to help customers who are relocating around the UK. Finally, participants must convert their theoretical learning into a practical skill set by delivering assistance to three relocating customers.

By working with fellow members across England, Scotland and Wales, Relocation Agent Network members provide an exclusive relocation referral service to customers.

For those relocating to Mumbles and Gower, Dawsons guides their customers through the daunting task of moving to an unfamiliar location. This includes local area information on schools and amenities, popular neighbourhoods and (of course) finding the right property for them.

The introduction of a Relocation Agent Specialist to the Dawsons team, ensures that this process is made even smoother.
Relocation Agent Network’s Managing Director, Richard Tucker said: “Selected by us as the best independent estate agent to represent the Network in Mumbles and Gower, Dawsons have proved themselves as the area’s Local Expert. So with the addition of an in-house Relocation Agent Specialist, they have gone one step further to provide relocating buyers and sellers with the very best customer service.”

Dawsons Llanelli branch

Llanelli Office show how crucial being part of Relocation Agent Network is

Dawsons’ Llanelli Office is proving that being part of the Relocation Agent Network (RAN) is key to offering clients a full and efficient house buying/selling experience.

Over the past few days the Llanelli branch has dealt with four different requests from people moving from Barry, Lampeter, Neyland and Wiltshire looking to move to the Llanelli area.

As Dawsons are RAN accredited it allows them to work with agents across England, Scotland and Wales, providing an exclusive relocation referral service guiding their customers through the daunting task of moving to an unfamiliar location.

“Being part of the Relocation Agent Network is a huge advantage for us to provide customers with the ability to move in and out of the area,” said Angie Bastin, Manager of Dawsons’ Llanelli branch.

“I don’t think people realise in fact how many people move into and out of the area, but as we proved recently we do get a lot of RAN referals of serious buyers.”

A lady in Neyland who was looking to move to the Burry Port area was a case in point, because the people she hopes to buy from want to move to Cornwall and have used RAN to find a property in the south west.

“This was a perfect RAN example: a lady who wanted to move to this area buying off a couple who wanted to move to Cornwall.,” added Angie.

The success of the Llanelli branch ability to use the Relocation Network comes just after Sales Negotiator Joe Chiffi celebrated becoming an accredited Relocation Agent Specialist – the fifth member of the office to get accredited.

“We take staff development very seriously and Joe’s Relocation Agent Network accreditation is a great example of what can be achieved when staff are supported properly to improve their skill set,” said Chris Hope, Senior Partner at Dawsons.

“The recent stream of customers looking to move into the area from various locations proves how crucial it is to be part of RAN.”

CAPTION: L-R Joe Chiffi, Llanelli Office Manager Angie Bastin, Matthew Whitehead, Felicity Curtis and Emma Davies.

 

Dawsons Llanelli branch

First Dawsons sales branch to have full house of relocation accredited staff

Dawsons Property Sales Negotiator Joe Chiffi is celebrating after becoming an accredited Relocation Agent Specialist.

His success means that the Llanelli branch is the only one of Dawsons’ sales offices to have a full accredited team.

The accreditation was awarded by Relocation Agent Network (RAN) and is achieved by completing a comprehensive online training programme, The Importance of Service.

Joe’s accreditation comes after Dawsons Property was named as Relocation Agent Network’s 2016 Best Agent in South Wales.

“We take staff development very seriously and Joe’s Relocation Agent Network accreditation is a great example of what can be achieved when staff are supported properly to improve their skill se,” said Chris Hope, Senior Partner at Dawsons.

“Of course, having another Relocation Agent Specialist in the team is also great for our relocating customers.”

Joe said: “I am delighted to have become an accredited RAN agent specialist and this really adds to the service and advice I am able to offer customers who are looking to relocate.”

To be successfully accredited, participants must complete three phases of learning, which begins with four training sessions on the importance of customer service.

This is followed by three online seminars covering the Relocation Agent Network Referral Process and how best to help customers who are relocating around the UK.

Finally, participants must convert their theoretical learning into a practical skill set by delivering assistance to three relocating customers.

By working with fellow members across England, Scotland and Wales, Relocation Agent Network members provide an exclusive relocation referral service to customers with Dawsons guiding their customers through the daunting task of moving to an unfamiliar location.

This includes local area information on schools and amenities, popular neighbourhoods and (of course) finding the right property for them. The introduction of a RAN Specialist to the Dawsons team, ensures that this process is made even smoother.

RAN’s Managing Director, Richard Tucker said: “Selected by us as the best independent estate agent to represent the Network in Llanelli and Carmarthenshire, Dawsons have proved themselves as the area’s Local Expert.

“So, with the addition of an in-house Relocation Agent Specialist, they have gone one step further to provide relocating buyers and sellers with the very best customer service.”

(CAPTION: L-R Joe Chiffi, Llanelli Office Manager Angie Bastin, Matthew Whitehead, Felicity Curtis and Emma Davies).