Tag Archives: RAN

August Newsletter

August 14, 2019 Editor

Community:

Wales Air Show 2019

On the weekend of the 6th & 7th July the Dawsons Property team of volunteers headed down to Swansea Bay to work at the Wales Airshow for the 2nd year running.

“Tag your Tots” was the theme, and positioned at the entrance, the staff were on hand to get all of the children wristbands with their parent’s emergency contact details secured on their arms, so that, heaven forbid, they wandered off during the excitement, their parents or guardians could easily be contacted and traced….. especially with all eyes raised up to the sky for the aerobatic entertainment.

On top of this, there was lots of face painting, aeroplane stencils and glitter at the ready, plus selfie frames for photos and lots of advice about the events happening over the 2 days.

We took so much pride in being a part of the anniversary celebrations for Swansea City’s 50^th birthday.

Industry News

Whether you’re over the moon or underwhelmed, Boris Johnson is now Prime Minister of the UK.

He’s got form in the housing sector including his relatively unsuccessful attempt to introduce a minimum ‘rental standard’ in London when he was mayor, but now takes charge of a government that has several flagship housing market measures underway.

Will Bojo keep his housing team as it is? Will he alter James Brokenshire’s plans to reform Section 21 evictions, reform leasehold ownership, regulate estate agency and set up a publicly-available database of rogue landlords and agents? And will he follow through on his promise to reform Stamp duty? It will be an interesting few weeks. Effectively we here in Swansea have Rent Smart Wales (RSW) which already has in place a number of the suggested processes – in simply terms policing the PRS and looking at continued ways to improve standards across the board without the unexpected and detrimental financial consequences.

(The Negotiator, Nigel Lewis)

August Top Tip:

CHOOSE THE RIGHT SOLICITOR

Your agent can advise you on the best local solicitors. They speak to them daily and understand which will work the best with you. The last thing you want is a lengthy conveyance.

AUCTION NEWS:

The auction department has grown from strength to strength over the last six months. With the average number of properties going to each auction rising from 19 to 22.

We have found that more and more vendors are preferring the auction method of sale. The transparent, no-nonsense approach is becoming all the more common amongst sellers and purchasers alike.

If you have a surplus property, a property with issues e.g. short lease, knotweed, structural issues, neighbour disputes or need to sell due to legal reasons, an auction can be a great tool. From the beginning of marketing to completion the auction process is roughly 8 weeks.

Please give us a call on 01792 478903.

Dawsons Auction Going Going Gone.

F & C Property Focus:

Lindsey Harrison, Client Relationship Executive

Lindsey joined our Fine and Country department after working as a visual merchandiser for Debenhams. Graduating with a BA (Hons) in fashion construction and design, Lindsey’s artistic eye and creativeness is the reason why she is a perfect fit for our marketing team and the source of some of the most impactful brochures you will see. She has the ability to highlight features and create a visual lifestyle for prospective buyers to aspire to. In her spare time, Lindsey enjoys spending time with her two horses and competing in local show jumping competitions.

Business Link:

The Optimist Bar and Kitchen, 59 Uplands Crescent SA2 0EZ Swansea

The ever-popular, uplands bar and kitchen The Optimist has been a part of the Dawsons reward card scheme from the very beginning. With quality food and drink, excellent service and upbeat vibes The Optimist has established itself as one of Swansea best venues, whether it’s for mid-week brunch or weekend drinks, The Optimist is the place to be.

RAN:

Summer is upon us and the buyers are out and about, so it seemed a good time to introduce another RAN Focus Day to help not just local buyers with a property to sell but those from out of the area as well.

It took place on Wednesday 17^th July. All of our sales offices worked frantically, helping clients with their relocation to new areas. We managed to assist 13 different clients to relocate and find their dream homes both in and outside of Swansea.

These focus days are a great opportunity to build relationships between agents and let everyone know how the Network helps customers relocate across the UK, whilst delivering great service.

Dawsons helped 13 clients relocate both in and out of Swansea, we are extremely pleased with that figure. Remember if you are thinking of relocating please call us.

Mortgage Advice Bureau (MAB) update:

Our Mortgage Advisers all pride themselves on speed and service when it comes to arranging your mortgage. Last week Shaun Sturgess submitted 5 Applications, 7 days later the happy customers now all have full Mortgage Offers and are speeding along the road to owning their dream home! All this after negotiating with local estate agents and achieving the best price for the customer.

To see if Shaun or our other advisers can help you with the same level of service please get in touch.

Careers @ Dawsons:

WE ARE HIRING

Are you considering a career in Estate Agency, Property Management or Surveying? Click HERE.

Dawsons food drive 2019 for the Trussell Trust

Charity, Dawsons

RAN Foodbank 10,000 items to the Trussell Trust

June 24, 2019 Editor

Last week all of the Dawsons offices became collection points for a special estate agency incentive across the UK, headed by our agency charity Agents Giving and the national Relocation Agent Network.

This annual event is incredibly important because Foodbanks across the UK are being used more than ever before. During the week, at Dawsons, we collected for Trussell Trust foodbanks in Swansea, Llanelli & Lifepointe.

The Trussell Trust charity supports a nationwide network of food banks and provides emergency food and support to people locked in poverty, along with campaigning for change to end the need for food banks in the UK.

In the UK, more than 14 million people are living in poverty – including 4.5 million children. The Trussell Trust supports more than 1,200 food bank centres in the UK to provide a minimum of three days’ nutritionally-balanced emergency food to people who have been referred in crisis, as well as supporting people to try and resolve the crises they face.

Between April 2018 and March 2019, food banks in the Trussell Trust network provided a record 1.6 million food supplies to people in crisis, a 19% increase on the previous year.

It takes more than food to end hunger but helping with food donations is a start and that is why this annual campaign is of huge importance to use at Dawsons.

Collection Day

Firstly we head to Morriston sales, to pick up 341 items, including a cheeky monkey.

Next to Morriston lettings, to pick up 189 items

2661 items for Dawsons Food Drive 2019 — Sarah hopped into the collection bucket but just couldn’t give her away!

and then to Gorseinon office to collect 105 Items.

Matt & George trying to get taken away from Gorseinon office

635 items delivered to Lifepointe.

Next, we headed to:

Sketty office to collect 107 items

Killay office to collect 43 items

Llanelli office to collect 174 items

Deliver to Llanelli Foodbank 324 Items (Met with Claire & Colin who were so incredibly grateful)

Final trip:

Mumbles office to pick up a whopping 798 items

Marina office to collect 158 items

Swansea sales office to collect 450 items

Swansea lettings office to collect 269 Items

And with a hugely packed van

Our final delivery was made to Swansea foodbank of 1675 items

We’d like to say a massive thank you to our board man Adrian from who drove from branch to branch last Friday along with our amazing food drive co-ordinator Gemma. Plus, of course, a huge well-done to all of our friends and local contacts who got involved and helped to achieve the amazing total of:

Continue reading →

Spoilt for choice, check the Dawsons relocation service

Relocation Agent Network

Spoilt for choice? You can’t beat a good recommendation!

April 18, 2019 Editor

Nowadays we have more choices than ever before. From the half-fat, decaf, double froth cappuccino at your local coffee shop to the fifty shades of white available at your local DIY store (Chapel Porth or Dover Skies anyone?).

So when it comes to selling your home, selecting an estate agent it is no different, except this time it’s not a £3.60 coffee you’re choosing, it’s finding someone you trust to help guide you through the biggest investment you’ll ever make.

With so many estate agents in the high street and online these days, it can be daunting trying to work out which agent is right for you.

So how do you even begin to choose?

Like most choices we make, it’s always more reassuring to make one based on a recommendation. And for us, there’s no better recommendation than from “Relocation Agent Network”. They chose us to be Swansea’s ‘Local Expert’ which means they not only
recommend Dawsons to every seller in the area, but also to the market leader in relocation services, Cartus, who relocates employees for their corporate customers.

Who Are Relocation Agent Network?

Relocation Agent Network is a national network of estate agents across England, Scotland and Wales and a division of Cartus. They search the UK for the very top estate agents to represent them as Local Experts and only invite one company from each area to join. So in the Swansea area, Dawsons are the only estate agent to be selected.

Why Did Relocation Agent Network Choose Us?
The team at Relocation Agent Network has a list of strict criteria they look for in any of their member agents:

In-depth local knowledge
Quality customer service
Proven experience in the marketplace
Innovation in business
Professionalism

… and as it turns out, we tick all the boxes.

So if Relocation Agent Network – experts in estate agency excellence – chose us, why wouldn’t you?

Thinking of selling this Spring / Summer?

Through our Relocation Agent Network membership, we are able to offer sellers a completely unique channel of buyer that no other estate agent in Swansea can provide.

Visit our Relocation Page to find out more, or contact us on ☎︎ 01792 646060

Dawsons, Relocation, Sales, Staff

Simon celebrating after becoming accredited Relocation Agent Specialist

June 1, 2018 Editor

Simon McLaren, from Dawsons branch in Gorseinon, is celebrating after becoming an accredited Relocation Agent Specialist.

The accreditation was awarded by Relocation Agent Network and is achieved by completing a comprehensive online training programme, The Importance of Service.

A national network of independent estate agents (of which Dawsons is a member), Relocation Agent Network introduced the training programme to ensure each of their members provides the very highest customer service to those relocating around the UK.

Chris Hope, Dawsons’ Senior Partner, said: “We take staff development very seriously and Simon’s Relocation Agent Network accreditation is a great example of what can be achieved when staff are supported properly to improve their skill set.

“Of course, having a Relocation Agent Specialist in the team is also great for our relocating customers.”

To be successfully accredited, participants must complete three phases of learning, which begins with four training sessions on the importance of customer service.

This is followed by three online seminars covering the Relocation Agent Network Referral Process and how best to help customers who are relocating around the UK. Finally, participants must convert their theoretical learning into a practical skill set by delivering assistance to three relocating customers.

This includes local area information on schools and amenities, popular neighbourhoods and (of course) finding the right property for them. The introduction of a Relocation Agent Specialist to the Dawsons team, ensures that this process is made even smoother.

Relocation Agent Network’s Managing Director, Richard Tucker said: “Selected by us as the best independent estate agent to represent the Network in Gorseinon, Dawsons have proved themselves as the area’s Local Expert.

“So, with the addition of an in-house Relocation Agent Specialist, they have gone one step further to provide relocating buyers and sellers with the very best customer service.”

L-R Naomi Webborn, Dawsons’ Lettings Department Coordinator, Chris Hope, Dawsons’ Senior Partner, and volunteers at Swansea Foodbank at City Church in Dyfatty.

Charitable Events, Charity, Community, Dawsons, Foodbank, Gorseinon, Llanelli, Mumbles, Relocation Agen Network, Reward Card, Staff, Swansea, Trussell Trust

Dawsons supporting national food collection campaign

May 25, 2018 Editor

Dawsons Property is supporting a week-long campaign to collect items for Swansea Foodbank next month.

The special collection, which is part of Relocation Agent Network’s national fundraising event called #OneThousandItemsofFood, will take place between June 14 and 21 in conjunction with the Trussell Trust.

During the week there will be collection points in all of Dawsons’ branches across Swansea & Llanelli with special bins to be provided by their Dawsons’ reward card partner Exall & Jones.

The foodbank has become part of the social landscape of society with one in five people living below the poverty line in the UK.

Chris Hope with Kristina Williams of Swansea Foodbank

“We are very grateful to Dawsons to their commitment to this food collection campaign,” said Kristina Williams, Assistant Manager at Swansea Foodbank.

“We tend to have a lot of contributions around Christmas time and harvest festival, but contributions tend to tail off a bit during the spring and summer so Dawsons’ commitment is both timely and welcome.”

Swansea Foodbank, which provides emergency food and support to local people in crisis, is open in several locations around the city on different days and times.

Swansea Foodbank is part of the Trussell Trust’s national foodbank network and is supported by churches across the city to help people in times of crisis.

Dawsons is asking customers and staff to donate two items each of non-perishable food such as tins and packet food.

Chris Hope, Senior Partner at Dawsons, said: “We are absolutely delighted to be part of this campaign as part of the Relocation Agent Network which is running #OneThousandItemsofFood throughout the UK.

Unfortunately, we live in times when foodbanks have become a necessity for a part of our society, so we are determined to make this campaign as successful as possible, therefore all our branches will be collecting items between June 14 and 21.”

To find your local foodbank visit www.trusselltrust.org. Find out what supplies they are currently in need of and what items they have enough of. Foodbanks also accept essential non-food items such as toiletries and hygiene products. They also accept clothes and toys.

Awards, Dawsons, Relocation, Relocation Agent Network, Sales

Caroline gains Relocation accreditation after just months on Dawsons’ staff

May 17, 2018 Editor

Caroline Pritchard from Dawsons in Llanelli is celebrating after becoming an accredited Relocation Agent Specialist.

Caroline only joined Dawsons in Nov’ 2017 and only began her RAN training in Feb 2018, so it is a significant achievement.

The accreditation was awarded by Relocation Agent Network and is achieved by completing a comprehensive online training programme, The Importance of Service.

Dawsons’ Senior Partner Chris Hope said: “We take staff development very seriously and Caroline’s Relocation Agent Network accreditation is a great example of what can be achieved when staff are supported properly to improve their skill set.

“Of course, having a Relocation Agent Specialist in the team is also great for our relocating customers.”

To be successfully accredited, participants must complete three phases of learning, which begins with four training sessions on the importance of customer service. This is followed by three online seminars covering the Relocation Agent Network Referral Process and how best to help customers who are relocating around the UK. Finally, participants must convert their theoretical learning into a practical skill set by delivering assistance to three relocating customers.

By working with fellow members across England, Scotland and Wales, Relocation Agent Network members provide an exclusive relocation referral service to customers. For those relocating to Llanelli, Dawsons guides their customers through the daunting task of moving to an unfamiliar location. This includes local area information on schools and amenities, popular neighbourhoods and (of course) finding the right property for them. The introduction of a Relocation Agent Specialist to the Dawsons’ team, ensures that this process is made even smoother.

Relocation Agent Network’s Managing Director, Richard Tucker said: “Selected by us as the best independent estate agent to represent the Network in Llanelli, Dawsons have proved themselves as the area’s Local Expert. So with the addition of an in-house Relocation Agent Specialist, they have gone one step further to provide relocating buyers and sellers with the very best customer service.”

Dawsons, Relocation, Sales, Staff

Natalie celebrating after becoming a Relocation Agent Specialist

May 10, 2018 Editor

Natalie Dare from Dawsons’ branch in Sketty is celebrating after becoming an accredited Relocation Agent Specialist.

The accreditation was awarded by Relocation Agent Network (RAN) and is achieved by completing a comprehensive online training programme, The Importance of Service.

A national network of independent estate agents (of which Dawsons is a member), RAN introduced the training programme to ensure each of their members provides the very highest customer service to those relocating around the UK.

Dawsons’ Senor Partner, Chris Hope said: “We take staff development very seriously and Natalie’s Relocation Agent Network accreditation is a great example of what can be achieved when staff are supported properly to improve their skill set.

“Of course, having a Relocation Agent Specialist in the team is also great for our relocating customers.”

By working with fellow members across England, Scotland and Wales, Relocation Agent Network members provide an exclusive relocation referral service to customers. For those relocating to Sketty, Dawsons guides their customers through the daunting task of moving to an unfamiliar location. This includes local area information on schools and amenities, popular neighbourhoods and (of course) finding the right property for them. The introduction of a Relocation Agent Specialist to the Dawsons team, ensures that this process is made even smoother.

Relocation Agent Network’s Managing Director, Richard Tucker said: “Selected by us as the best independent estate agent to represent the Network in Sketty, Dawsons have proved themselves as the area’s Local Expert. So with the addition of an in-house Relocation Agent Specialist, they have gone one step further to provide relocating buyers and sellers with the very best customer service.”

Awards, Gorseinon, Qualifications, Qualified, Relocation, Relocation Agent Network

Nicola assessed as Dawsons’ Relocation Agent Specialist

April 20, 2018 Editor

Nicola Fulford, from Dawsons in Gorseinon, has been assessed as their company’s Relocation Agent Specialist.

The 2018 assessment was awarded by Relocation Agent Network (RAN) following completion of its training programme and is achieved by individuals who continue to provide good quality service to relocating families moving either from or to the Gorseinon area.

Nicola first qualified as a Relocation Agent Specialist in June, 2017 by completing Relocation Agent Network’s a comprehensive online training programme, The Importance of Service.

A national network of leading estate agents (of which Dawsons is a member), RAN introduced the training programme to ensure each of their members provides the very highest customer service to those relocating around the UK.

Dawsons’ Senior Partner, Chris Hope said: “Having a Relocation Agent Specialist in the team offers our relocating customers the added assurance that they’ll be working with someone who understands the relocation process, someone who can offer help and guidance along the way.

“We’re so proud that Nicola’s performance has been assessed this year and it’s a great example of the continual development we invest in, here at Dawsons.”

By working with fellow members across England, Scotland and Wales, RAN members provide an exclusive relocation referral service to customers. For those relocating to Gorseinon, Dawsons guides their customers through the daunting task of moving to an unfamiliar location. This includes local area information on schools and amenities, popular neighbourhoods and (of course) finding the right property for them. As a Relocation Agent Specialist, June ensures that this process is made even smoother.

RAN’s Managing Director, Richard Tucker said: “To be recognised for their performance this year as a Relocation Agent Specialist is a great achievement. Well done to Nicola. Selected by us to represent the Network in Gorseinon, Dawsons has proved themselves to be the area’s Local Expert. So with the addition of an in-house Relocation Agent Specialist, they have gone one step further to provide relocating buyers and sellers with the very best customer service.”

Dawsons, Gorseinon, Qualifications, Qualified, Relocation, Relocation Agent Network, Staff

Dawsons office manager receives annual assessment by Estate Agency Network

April 13, 2018 Editor

June Williams, from Dawsons branch in Gorseinon, has been assessed as their company’s Relocation Agent Specialist.

June first qualified as a Relocation Agent Specialist in May 2016 by completing Relocation Agent Network’s a comprehensive online training programme, The Importance of Service.

“We’re so proud that June’s performance has been assessed this year and it’s a great example of the continual development we invest in, here at Dawsons.”

RAN’s Managing Director, Richard Tucker said: “To be recognised for their performance this year as a Relocation Agent Specialist is a great achievement. Well done to June. Selected by us to represent the Network in Gorseinon, Dawsons has proved themselves to be the area’s Local Expert. So with the addition of an in-house Relocation Agent Specialist, they have gone one step further to provide relocating buyers and sellers with the very best customer service.”

James Smale, Dawsons branch on Morriston

Dawsons, Morriston, Relocation, Sales

DAWSONS DELIGHT AS JAMES RECEIVES ANNUAL RELOCATION NETWORK ASSESSMENT

April 9, 2018 Editor

James Smale, from Dawsons’ Morriston branch, has been assessed as their company’s Relocation Agent Specialist.

James first qualified as a RAN Specialist in September 2017 by completing Relocation Agent Network’s a comprehensive online training programme, The Importance of Service. A national network of leading estate agents (of which Dawsons is a member), RAN introduced the training programme to ensure each of their members provides the very highest customer service to those relocating around the UK.

“We’re so proud that James’s performance has been assessed this year and it’s a great example of the continual development we invest in, here at Dawsons.”

By working with fellow members across England, Scotland and Wales, Relocation Agent Network members provide an exclusive relocation referral service to customers. For those relocating to Morriston, Dawsons guides their customers through the daunting task of moving to an unfamiliar location. This includes local area information on schools and amenities, popular neighbourhoods and (of course) finding the right property for them. As a Relocation Agent Specialist, James ensures that this process is made even smoother.

Relocation Agent Network’s Managing Director, Richard Tucker said: “To be recognised for their performance this year as a Relocation Agent Specialist is a great achievement. Well done to James. Selected by us to represent the Network in Morriston, Dawsons has proved themselves to be the area’s Local Expert. So with the addition of an in-house Relocation Agent Specialist, they have gone one step further to provide relocating buyers and sellers with the very best customer service.”

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Final trip:

Swansea & south Wales estate agents blog