Category Archives: Qualifications

Nicola Fulford

Nicola assessed as Dawsons’ Relocation Agent Specialist

Nicola Fulford,  from Dawsons in Gorseinon,  has been assessed as their company’s Relocation Agent Specialist.

The 2018 assessment was awarded by Relocation Agent Network (RAN) following completion of its training programme and is achieved by individuals who continue to provide good quality service to relocating families moving either from or to the Gorseinon area.

Nicola first qualified as a Relocation Agent Specialist in June, 2017  by completing Relocation Agent Network’s  a comprehensive online training programme, The Importance of Service.

A national network of leading estate agents (of which Dawsons is a member), RAN introduced the training programme to ensure each of their members provides the very highest customer service to those relocating around the UK.

Dawsons’ Senior Partner,  Chris Hope said: “Having a Relocation Agent Specialist in the team offers our relocating customers the added assurance that they’ll be working with someone who understands the relocation process, someone who can offer help and guidance along the way.

“We’re so proud that Nicola’s performance has been assessed this year and it’s a great example of the continual development we invest in, here at Dawsons.”

To be successfully accredited, participants must complete three phases of learning, which begins with four training sessions on the importance of customer service. This is followed by three online seminars covering the Relocation Agent Network Referral Process and how best to help customers who are relocating around the UK. Finally, participants must convert their theoretical learning into a practical skill set by delivering assistance to three relocating customers.

By working with fellow members across England, Scotland and Wales, RAN members provide an exclusive relocation referral service to customers. For those relocating to Gorseinon, Dawsons guides their customers through the daunting task of moving to an unfamiliar location. This includes local area information on schools and amenities, popular neighbourhoods and (of course) finding the right property for them. As a Relocation Agent Specialist, June ensures that this process is made even smoother.

RAN’s Managing Director, Richard Tucker said: “To be recognised for their performance this year as a Relocation Agent Specialist is a great achievement. Well done to Nicola. Selected by us to represent the Network in Gorseinon, Dawsons has proved themselves to be the area’s Local Expert. So with the addition of an in-house Relocation Agent Specialist, they have gone one step further to provide relocating buyers and sellers with the very best customer service.”

June Williams, Gorseinon office manager

Dawsons office manager receives annual assessment by Estate Agency Network

June Williams,  from Dawsons branch in Gorseinon, has been assessed as their company’s Relocation Agent Specialist.

The 2018 assessment was awarded by Relocation Agent Network (RAN) following completion of its training programme and is achieved by individuals who continue to provide good quality service to relocating families moving either from or to the Gorseinon area.

June  first qualified as a Relocation Agent Specialist in May 2016 by completing Relocation Agent Network’s  a comprehensive online training programme, The Importance of Service.

A national network of leading estate agents (of which Dawsons is a member), RAN introduced the training programme to ensure each of their members provides the very highest customer service to those relocating around the UK.

Dawsons’ Senior Partner,  Chris Hope said: “Having a Relocation Agent Specialist in the team offers our relocating customers the added assurance that they’ll be working with someone who understands the relocation process, someone who can offer help and guidance along the way.

“We’re so proud that June’s performance has been assessed this year and it’s a great example of the continual development we invest in, here at Dawsons.”

To be successfully accredited, participants must complete three phases of learning, which begins with four training sessions on the importance of customer service. This is followed by three online seminars covering the Relocation Agent Network Referral Process and how best to help customers who are relocating around the UK. Finally, participants must convert their theoretical learning into a practical skill set by delivering assistance to three relocating customers.

By working with fellow members across England, Scotland and Wales, RAN members provide an exclusive relocation referral service to customers. For those relocating to Gorseinon, Dawsons guides their customers through the daunting task of moving to an unfamiliar location. This includes local area information on schools and amenities, popular neighbourhoods and (of course) finding the right property for them. As a Relocation Agent Specialist, June ensures that this process is made even smoother.

RAN’s Managing Director, Richard Tucker said: “To be recognised for their performance this year as a Relocation Agent Specialist is a great achievement. Well done to June. Selected by us to represent the Network in Gorseinon, Dawsons has proved themselves to be the area’s Local Expert. So with the addition of an in-house Relocation Agent Specialist, they have gone one step further to provide relocating buyers and sellers with the very best customer service.”

Angie Bastin, Llanelli Branch Manager

Llanelli branch manager Angie assessed as Relocation Agent Specialist

Angie Bastin from Dawsons  in Llanelli has been assessed as their company’s Relocation Agent Specialist.

The 2018 assessment was awarded by Relocation Agent Network following completion of its training programme and is achieved by individuals who continue to provide good quality service to relocating families moving either from or to the Llanelli area.

Angie Bastin, who is branch manager at Llanelli, first qualified as a Relocation Agent Specialist in May 2014 by completing Relocation Agent Network’s  a comprehensive online training programme, The Importance of Service.

A national network of leading estate agents (of which Dawsons is a member), Relocation Agent Network introduced the training programme to ensure each of their members provides the very highest customer service to those relocating around the UK.

To be successfully accredited, participants must complete three phases of learning, which begins with four training sessions on the importance of customer service. This is followed by three online seminars covering the Relocation Agent Network Referral Process and how best to help customers who are relocating around the UK. Finally, participants must convert their theoretical learning into a practical skill set by delivering assistance to three relocating customers.

Chris Hope, Dawsons’ Senior Partner, said: “Having a Relocation Agent Specialist in the team offers our relocating customers the added assurance that they’ll be working with someone who understands the relocation process, someone who can offer help and guidance along the way.

“We’re so proud that Angie’s performance has been assessed this year and it’s a great example of the continual development we invest in, here at Dawsons.”

By working with fellow members across England, Scotland and Wales, Relocation Agent Network members provide an exclusive relocation referral service to customers. For those relocating to Llanelli, Dawsons guides their customers through the daunting task of moving to an unfamiliar location. This includes local area information on schools and amenities, popular neighbourhoods and (of course) finding the right property for them. As a Relocation Agent Specialist, Dawsons  ensures that this process is made even smoother.

Relocation Agent Network’s Managing Director, Richard Tucker said: “To be recognised for their performance this year as a Relocation Agent Specialist is a great achievement. Well done to Angie.

“Selected by us to represent the Network in Llanelli, Dawsons has proved themselves to be the area’s Local Expert. So with the addition of an in-house Relocation Agent Specialist, they have gone one step further to provide relocating buyers and sellers with the very best customer service.”

Emma Bolton

Dawsons manager celebrating becoming Relocation Agent Specialist

Emma Bolton, the manager of Dawsons Branch in Mumbles, is celebrating after becoming an accredited Relocation Agent Specialist.

The accreditation was awarded by Relocation Agent Network (RAN) and is achieved by completing a comprehensive online training programme, The Importance of Service.

RAN is a national network of independent estate agents (of which Dawsons is a member), and introduced the training programme to ensure each of their members provides the very highest customer service to those relocating around the UK.

Dawsons Senior Partner, Chris Hope said: “We take staff development very seriously and Emma’s Relocation Agent Network accreditation is a great example of what can be achieved when staff are supported properly to improve their skill set. Of course, having a Relocation Agent Specialist in the team is also great for our relocating customers.”

To be successfully accredited, participants must complete three phases of learning, which begins with four training sessions on the importance of customer service.

This is followed by three online seminars covering the Relocation Agent Network Referral Process and how best to help customers who are relocating around the UK. Finally, participants must convert their theoretical learning into a practical skill set by delivering assistance to three relocating customers.

By working with fellow members across England, Scotland and Wales, Relocation Agent Network members provide an exclusive relocation referral service to customers.

For those relocating to Mumbles and Gower, Dawsons guides their customers through the daunting task of moving to an unfamiliar location. This includes local area information on schools and amenities, popular neighbourhoods and (of course) finding the right property for them.

The introduction of a Relocation Agent Specialist to the Dawsons team, ensures that this process is made even smoother.
Relocation Agent Network’s Managing Director, Richard Tucker said: “Selected by us as the best independent estate agent to represent the Network in Mumbles and Gower, Dawsons have proved themselves as the area’s Local Expert. So with the addition of an in-house Relocation Agent Specialist, they have gone one step further to provide relocating buyers and sellers with the very best customer service.”