Tag Archives: Llanelli

Angie Bastin, Llanelli Branch Manager

Llanelli branch manager Angie assessed as Relocation Agent Specialist

Angie Bastin from Dawsons  in Llanelli has been assessed as their company’s Relocation Agent Specialist.

The 2018 assessment was awarded by Relocation Agent Network following completion of its training programme and is achieved by individuals who continue to provide good quality service to relocating families moving either from or to the Llanelli area.

Angie Bastin, who is branch manager at Llanelli, first qualified as a Relocation Agent Specialist in May 2014 by completing Relocation Agent Network’s  a comprehensive online training programme, The Importance of Service.

A national network of leading estate agents (of which Dawsons is a member), Relocation Agent Network introduced the training programme to ensure each of their members provides the very highest customer service to those relocating around the UK.

To be successfully accredited, participants must complete three phases of learning, which begins with four training sessions on the importance of customer service. This is followed by three online seminars covering the Relocation Agent Network Referral Process and how best to help customers who are relocating around the UK. Finally, participants must convert their theoretical learning into a practical skill set by delivering assistance to three relocating customers.

Chris Hope, Dawsons’ Senior Partner, said: “Having a Relocation Agent Specialist in the team offers our relocating customers the added assurance that they’ll be working with someone who understands the relocation process, someone who can offer help and guidance along the way.

“We’re so proud that Angie’s performance has been assessed this year and it’s a great example of the continual development we invest in, here at Dawsons.”

By working with fellow members across England, Scotland and Wales, Relocation Agent Network members provide an exclusive relocation referral service to customers. For those relocating to Llanelli, Dawsons guides their customers through the daunting task of moving to an unfamiliar location. This includes local area information on schools and amenities, popular neighbourhoods and (of course) finding the right property for them. As a Relocation Agent Specialist, Dawsons  ensures that this process is made even smoother.

Relocation Agent Network’s Managing Director, Richard Tucker said: “To be recognised for their performance this year as a Relocation Agent Specialist is a great achievement. Well done to Angie.

“Selected by us to represent the Network in Llanelli, Dawsons has proved themselves to be the area’s Local Expert. So with the addition of an in-house Relocation Agent Specialist, they have gone one step further to provide relocating buyers and sellers with the very best customer service.”

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Dawsons ready to sell your property for free – it’s on the house!

With winter behind us Dawsons is ready to spring into action with their biggest and best competition ever – ‘Sell your Home for Free’.  

If you have a property you want to put on the market contact Dawsons before the end of June, put it up for sale with the leading South Wales estate agent and you will be entered in the competition with the winner paying no agent fees! It’s on the house!

Jo Summerfield-Talbot, Dawsons’ Director of Sales said: “It is all about the close-knit communities we work within. We decided it would be a great idea to try and give something back to the lucky winner by selling their home for free. 

“We have been in business for more than 25 years ago and have forged many great relationships during this time, not just with business associates but more importantly with our clients who have remained loyal throughout the years.

“Our success is not only attributed to the them but also the many recommendations we receive for which we are immensely grateful and proud, equally the outstanding work our teams put in to make it as seamless as possible, by always going the extra mile.”

So, to enter call your local branch of Dawsons, book a valuation, place your property on the market before the end of June and you will be entered into our prize draw. It really is as simple as that.

Properties will have to be valued by Dawsons between Tuesday, March 20th and Thursday, May 24th to be eligible for the competition, and properties will need to be placed on the open market within four weeks of the closing date of the competition.

You can see the full competition T&C’s on the Dawsons website www.dawsonsproperty.co.uk.

Dawsons trio receive advanced RAN status

Dawsons trio receive advanced status as Relocation Agent Network specialists

Matthew Whitehead, Davina Rowlands and Joe Chiffi from Dawsons have received an ‘Advanced’ assessment as their company’s Relocation Agent Specialist (RAN).

The 2018 assessment was awarded by RAN. It is achieved by going above and beyond in the relocation services individuals provide to relocating families moving either from or to the Llanelli area as assessed by Relocation Agent Network based on performance results .

Only 10% of Relocation Agent Specialists from RAN across England, Scotland and Wales have received the ‘Advanced’ award.

Matthew and Joe, from Llanelli  branch, and Davina, from Killay branch, first qualified as Relocation Agent Specialists by completing Relocation Agent Network’s  comprehensive online training programme, The Importance of Service. A national network of leading estate agents (of which Dawsons is a member), Relocation Agent Network introduced the training programme to ensure each of their members provides the very highest customer service to those relocating around the UK.

Dawsons’ Senior Director Chris Hope said: “Having a Relocation Agent Specialist in the team offers our relocating customers the added assurance that they’ll be working with someone who understands the relocation process, someone who can offer help and guidance along the way.

“We’re so proud that Matthews, Davina and Joe’s performance has been assessed this year, resulting in them achieving the ‘Advanced’ award and it’s a great example of the continual development we invest in, here at Dawsons.”

To be successfully accredited, participants must complete three phases of learning, which begins with four training sessions on the importance of customer service.

This is followed by three online seminars covering the Relocation Agent Network Referral Process and how best to help customers who are relocating around the UK.

Finally, participants must convert their theoretical learning into a practical skill set by delivering assistance to three relocating customers.

By working with fellow members across England, Scotland and Wales, Relocation Agent Network members provide an exclusive relocation referral service to customers. For those relocating to Llanelli, Dawsons guides their customers through the daunting task of moving to an unfamiliar location. This includes local area information on schools and amenities, popular neighbourhoods and (of course) finding the right property for them. As a Relocation Agent Specialist, Matthew ensures that this process is made even smoother.

Relocation Agent Network’s Managing Director, Richard Tucker said: “Congratulations to Matthew, Davina and Joe. To be recognised for their performance this year and receive our ‘Advanced’ assessment is truly a fantastic achievement, with only a handful of people across the Network making the grade.

“Selected by us to represent the Network in Llanelli, Dawsons has proved themselves to be the area’s Local Expert. So with the addition of an in-house Relocation Agent Specialist, they have gone one step further to provide relocating buyers and sellers with the very best customer service.”

CAPTION: L-R Matthew Whitehead, Davina Rowlands and Joe Chiffi

Dawsons' Llanelli office 2018

Dawsons’ branch celebrating an eventful 10 years in Llanelli

Dawsons is celebrating after being part of the Llanelli business scene for the past decade.

And it has been an eventful 10 years that has seen the estate agent’s staff levels in the Murray Street branch double as business has grown in the area both regards sales and lettings.

Dawsons prides itself that it employs local staff, some who are Welsh speaking, who know the area like the back of their hands.

Dawsons' Llanelli office 10 years ago
Dawsons’ Llanelli office 10 years ago (Lorraine Evans, first left, and Julie Long, second from right)

Just to show how much has changed in a decade since the branch opened Dawsons has produced then and now pictures.

There is one staff member – Julie Long – who figures in both pictures spanning the 10 years.

“It seems remarkable that Dawsons has had a branch in Llanelli for 10 years – how time has flown,” said Julie.

“I was there when it all started 10 years ago and it is great how the team has expanded in that time, showing what an impact Dawsons has had locally.

“Dawsons is now a real part of the business community in the Llanelli area and that goes to show in how we support and sponsor local events such as the Burry Port Raft Race.”

Also in the original picture is Lorraine Evans, who is now managing the busy sales office in Swansea.

Not only has the staff expanded but the Llanelli office has enjoyed a special makeover to mark its anniversary.

MAIN PICTURE: L-R Angie Bastin, Matthew Whitehead, Joe Chiffi, Ian Stevenson, Caroline Pritchard, Sam Partner, Jo Roberts, Aimee Jones and Julie Long.

Swans legend Alan Curtis helps Dawsons football boot campaign

Swans legend involved in Dawsons’ campaign to donate football boots to Africa

Swansea City legend Alan Curtis is among scores of generous people who have donated unwanted boots to an African football academy.

Dawsons estate agent was among the main sponsors of this year’s inaugural Burry Port Raft Race, an event organised by Isabel and Craig Goodman to raise funds for the Burry Port RNLI and the Afia Banjul Children’s Football Academy in Gambia.

Further to the success of the raft race the organisers asked if Dawsons was able to collect any unwanted football boots, trainers or togs, and any kit for the Afia Banjul academy.

Dawsons were kindly donated buckets from another Swansea company: Exall & Jones, to collect boots in all of the sales and lettings offices throughout August.

“After having such a great day at the raft race raising funds for both the Burry Port RNLI and the Afia Banjul Children’s football academy it is great to continue our involvement in the fundraising,” said Dawsons Senior Partner Chris Hope.

“And it’s equally as great to see such amazing follow-up support after receiving the request for kit from the football academy by our staff, customers and contractors alike which included some donations from some well-known local faces such as Alan Curtis and Richie Pugh (Rugby Wales Sevens), and we look forward to seeing our donations arrive where they are much needed.”

Isabel said: “We are so grateful for this donation and it will now be shipped out to Gambia asap. The football academy is extremely grateful for all they receive, and are always needing new kit so if you anyone has any donations please feel free to drop them to Dawsons who can of course still pass them on.”

CAPTION: Swansea City legend Alan Curtis with some of the football boots being donated to Afia Banjul Children’s Football Academy in Gambia

 

Dawsons' staff at the Burry Port Raft Race

Dawsons-sponsored Burry Port Raft Race makes real splash for charity

Dawsons failed to win the Burry Port Raft Race but were delighted to sponsor a thoroughly successful event watched by 100s of people on quayside.

Appropriately, the race was won by Burry Port RNLI, one of the two charities that benefitted from the event. Money was also raised Afia Banjul Children’s Football Academy in The Gambia.

“It was a fantastic day and we were delighted to be the main sponsors of the event,” said Chris Hope, Dawsons’ Senior Partner.

raft1“There were 100s of people there to support the race and the crowds were two or three deep on the quayside cheering on the rafts.

“Unfortunately, our raft team did not win but it’s a huge thank you to our team of Matthew, Joe, Erich and David for taking part and finishing.

“And a big thank you also has to go to the staff in the Llanelli lettings and sales teams for all the hard work they did behind the scenes.”

Chris also presented the RNLI with the winners’ prize live on The Wave, who were there all afternoon entertaining the crowds.

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Burry Port Raft Race

Dawsons delight at being main sponsor of Burry Port Raft Race

Dawsons Property is delighted to be the main sponsor of the Burry Port Harbour Raft Race on Saturday, July 22.

The estate agency, which has one of its main branches in Llanelli, is heading up the event which is raising money not only for the Burry Port RNLI but also the Afia Banjul Football Academy in Gambia.

“We are absolutely thrilled to be sponsoring this event in Burry Port but we will also to be taking part in the raft race itself,” said Dawsons Senior Partner Chris Hope.

“Many of our staff are local to Burry Port so it was natural for us to support this fun and very worthy event which is going to be a great day for the family.

“The Llanelli and Burry Port areas are very important to our business and we cover right down to Carmarthen.”

burryportraftfb

Added Chris: “Why not come down and support the raft race in the beautiful harbour setting of Burry Port.”
You can enter a team made up of 4 to 10 adults, aged 16 years and over. Entry is £50 and each team is being asked to raise a minimum of £100 deposit.

All crews are required to design and build their own rafts and paddles using begged, borrowed but not stolen materials.

Awards are on offer including best dressed raft, last raft over the line and first to sink.

There will be food and drink available, live music and special guests: Cyril The Swan, Cochyn The Dragon (Scarlets mascot) and your favourite characters from The Party Factory. There will also be children’s inflatables there.

As well as Dawsons the event is also being sponsored by the Llanelli Star, JR Events & Catering, Burns Pet Nutrition and Burry Port Co-op.

CAPTION: Chris Hope, Senior Partner at Dawsons, with organisers Isabel and Craig Goodman and Burry Port RNLI crew members, officials, and fundraisers

(Ends)

Dawsons Llanelli branch

Llanelli Office show how crucial being part of Relocation Agent Network is

Dawsons’ Llanelli Office is proving that being part of the Relocation Agent Network (RAN) is key to offering clients a full and efficient house buying/selling experience.

Over the past few days the Llanelli branch has dealt with four different requests from people moving from Barry, Lampeter, Neyland and Wiltshire looking to move to the Llanelli area.

As Dawsons are RAN accredited it allows them to work with agents across England, Scotland and Wales, providing an exclusive relocation referral service guiding their customers through the daunting task of moving to an unfamiliar location.

“Being part of the Relocation Agent Network is a huge advantage for us to provide customers with the ability to move in and out of the area,” said Angie Bastin, Manager of Dawsons’ Llanelli branch.

“I don’t think people realise in fact how many people move into and out of the area, but as we proved recently we do get a lot of RAN referals of serious buyers.”

A lady in Neyland who was looking to move to the Burry Port area was a case in point, because the people she hopes to buy from want to move to Cornwall and have used RAN to find a property in the south west.

“This was a perfect RAN example: a lady who wanted to move to this area buying off a couple who wanted to move to Cornwall.,” added Angie.

The success of the Llanelli branch ability to use the Relocation Network comes just after Sales Negotiator Joe Chiffi celebrated becoming an accredited Relocation Agent Specialist – the fifth member of the office to get accredited.

“We take staff development very seriously and Joe’s Relocation Agent Network accreditation is a great example of what can be achieved when staff are supported properly to improve their skill set,” said Chris Hope, Senior Partner at Dawsons.

“The recent stream of customers looking to move into the area from various locations proves how crucial it is to be part of RAN.”

CAPTION: L-R Joe Chiffi, Llanelli Office Manager Angie Bastin, Matthew Whitehead, Felicity Curtis and Emma Davies.

 

Dawsons Llanelli branch

First Dawsons sales branch to have full house of relocation accredited staff

Dawsons Property Sales Negotiator Joe Chiffi is celebrating after becoming an accredited Relocation Agent Specialist.

His success means that the Llanelli branch is the only one of Dawsons’ sales offices to have a full accredited team.

The accreditation was awarded by Relocation Agent Network (RAN) and is achieved by completing a comprehensive online training programme, The Importance of Service.

Joe’s accreditation comes after Dawsons Property was named as Relocation Agent Network’s 2016 Best Agent in South Wales.

“We take staff development very seriously and Joe’s Relocation Agent Network accreditation is a great example of what can be achieved when staff are supported properly to improve their skill se,” said Chris Hope, Senior Partner at Dawsons.

“Of course, having another Relocation Agent Specialist in the team is also great for our relocating customers.”

Joe said: “I am delighted to have become an accredited RAN agent specialist and this really adds to the service and advice I am able to offer customers who are looking to relocate.”

To be successfully accredited, participants must complete three phases of learning, which begins with four training sessions on the importance of customer service.

This is followed by three online seminars covering the Relocation Agent Network Referral Process and how best to help customers who are relocating around the UK.

Finally, participants must convert their theoretical learning into a practical skill set by delivering assistance to three relocating customers.

By working with fellow members across England, Scotland and Wales, Relocation Agent Network members provide an exclusive relocation referral service to customers with Dawsons guiding their customers through the daunting task of moving to an unfamiliar location.

This includes local area information on schools and amenities, popular neighbourhoods and (of course) finding the right property for them. The introduction of a RAN Specialist to the Dawsons team, ensures that this process is made even smoother.

RAN’s Managing Director, Richard Tucker said: “Selected by us as the best independent estate agent to represent the Network in Llanelli and Carmarthenshire, Dawsons have proved themselves as the area’s Local Expert.

“So, with the addition of an in-house Relocation Agent Specialist, they have gone one step further to provide relocating buyers and sellers with the very best customer service.”

(CAPTION: L-R Joe Chiffi, Llanelli Office Manager Angie Bastin, Matthew Whitehead, Felicity Curtis and Emma Davies).

Joanne Roberts, Charlotte Waddell, Lauren Peschmann, Kimberley Jones, Katie Scott, and Angelique Deias

Dawsons announces recruitment of six new staff members

Dawsons has announced the appointment of six experienced members of staff as the leading South Wales estate agency shows continued expansion.

The growth in the business has seen the need for the recruitment of Joanne Roberts, Kimberley Jones, Lauren Peschmann, Charlotte Waddell, Angelique Deias and Katie Scott in their Marina, Mumbles and Llanelli branches.

“These six appointments highlight our continued expansion and the continued appointment of experienced staff at all levels as we continue the high customer service standards we set ourselves,” said Ricky Purdy, Dawsons Director of Residential Lettings.

“New staff like this will help us in what is expected to be another busy 12 months for us.”

Joanne joins Dawsons’ Llanelli office as a residential lettings administrator having had previous experience within the industry, while Kimberley joins the Marina office also as a residential letting negotiator. This is a new role created as a result of recent success within our department and the need to expand our team.

Lauren, who hails from South Africa and previously worked on various roles on cruise ships, has been appointed our Mumbles branch as residential negotiator, to support an already and well established and strong team.

Charlotte joins the company as a property inspector, working out of both the Llanelli and Mumbles offices. Charlotte’s role requires a high standard in both administrative and customer services levels. Angelique will be working out of Mumbles as a property maintenance coordinator for both Mumbles and Llanelli offices. Angelique comes with several years’ experience within the industry, while Katie has been recruited as an administrator within the Mumbles branch.

Kimberley said: “It’s such a great opportunity for me and it’s great to join such an established firm as Dawsons.”

Lauren said: “I am so glad to have got this role at Dawsons. The people are very friendly and the work is different from day to day.”

Katie said: “The Mumbles branch is such a lovely office and a really friendly atmosphere. I definitely made the right move in joining Dawsons.

Angelique said: “I used to work for Dawsons a couple of years ago and I’m just so glad to be rejoining them. It’s great to be back!”

Charlotte said: “I am very impressed how professional and organized Dawsons are and just delighted to joined a company with so many friendly people.”

Joanne said: “I am absolutely loving working for Dawsons – the people are so friendly and I’m really enjoying my new role.”

CAPTION: L-R Joanne Roberts, Charlotte Waddell, Lauren Peschmann, Kimberley Jones, Katie Scott, and Angelique Deias