Tag Archives: Houses

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Customer satisfaction of Fine & Country outlets close to 100%

Fine & Country, of which Dawsons, Swansea, is an outlet, says it has a customer satisfaction rate which is up by almost 1% to nearly 99%.

Property Industry Eye is reporting that almost all (98.96%) of people surveyed who had used Fine & Country in the past would recommend their services to family and friends.

It has also increased its target audience brand awareness to 47.79%, a rise of 8% since April 2016.

Word of mouth also showed up as a powerful tool for the company, with 23% of respondents hearing about Fine & Country from family and friends.

Tom Hope of Fine & Country, Swansea completely supports the recent survey findings.

“Selling clients who look for the highest quality of property marketing and customer service, realise after a conversation with F&C, that there is no better company who can put together ‘local knowledge and expertise’ along with a proven UK and international specific marketing approach, to reach the widest audience,” said Tom.

“There is no better offering than being the ‘go to person’ when looking for that special and specific home, whether selling or buying.

“The vast majority of our clients instruct F&C as we are known as agents who market ‘individual’ properties and attract buyers who are looking for something very special.”

The new results mean that almost half of Fine & Country’s demographic is now aware of the brand.

The survey also shows that 87% of people who invited the agency to value their home chose to instruct Fine & Country.

The rise in brand awareness comes after a year of advertising on multi-channel platforms, including in print, online and TV.

The brand regularly advertises agents’ properties in national newspapers including The Times, Sunday Times and Telegraph.

The survey was run on SurveyMonkey and targeted adults aged over 35 who are in Fine & Country’s target demographic of home owners who earn over £50,000.

33 Smithfield Road, Pontardawe

Dawsons’ agent re-selling transformed property after 20-year gap

When Andrew Davies decided to use Dawsons Estate Agent to sell his house he did not expect to be dealing with the same member of staff who he bought the property from 20 years before.

“In these days of where you see the growth of online estate agents it’s nice to see that you can still get a personal touch from a local estate agent like Dawsons,” said Andrew.

“I think it’s great that we are dealing with the same company and even the same staff we did two decades ago.”

Tracy Sturgess, an associate at Dawsons’ Morriston branch, remembered only too well handing over the keys to Andrew back in 1997.

“It is great to be dealing with Andrew again and it’s fantastic to see how the property has been transformed and developed in the past 20 years since we sold it,” said Tracy.

33 Smithfield Road 20 years ago
33 Smithfield Road 20 years ago

“Having sold the property all those years ago it really is fantastic that Andrew has come back to us after all this time. It really does go to show the local touch does count for a lot these days.”

Quite a lot has changed since Andrew and his wife Anna moved into 33 Smithfield Road in Pontardawe on the same day that newly elected Prime Minister Tony Blair moved into No. 10.

The property has undergone significant development and improvement since the original purchase. It is now back on the market for £285,000 but is almost unrecognisable from the house Mr and Mrs Davies purchased 20 years ago.

“When we saw the property we fell in love with it and some 3 months later purchased from Dawsons. We saw its potential, and the space available – especially with the size of the garden,” revealed Andrew.

“Over the years we have extended the house three times in 1999, 2005, and 2012.”

In that time they have added an extra bedroom and utility room, later a new dining room and lastly  a new kitchen as well as adding an office, master bedroom, playroom and lounge.

It is now an immaculate four double bedroom detached family home. The accommodation comprises a 23′ lounge, 26′ fitted ‘Cream’ kitchen/diner family room with integrated appliances, a further sitting room, utility room, ground floor cloakroom, family bathroom, master suite with bedroom, en-suite and study.

The property benefits from gas combination heating and UPVC double glazing. Externally there is a good size private mature enclosed garden together with driveway and garage.

So why are the Davies family selling?

“We have two children who have never lived anywhere else, one is starting University this year and the other is in his second year of A levels. So, both will have fled the Smithfield nest quite soon,” explained Andrew.

“And it has always been our desire to live by the sea so we are looking to move to the Gower area.”

Added Andrew: “The house in Pontardawe has been a great family home full of fantastic memories but we just feel it’s time to move on.”

2 Pen y Waun Cottages

Unique and charming cottage comes onto market

It’s hard to believe a home as tranquil and picturesque as 2 Pen y Waun Cottages could exist just a mile and a half from the M4 and a short drive from Swansea City Centre and other key locations including Morriston Hospital and Swansea University’s Bay Campus.

Set in pretty Felindre, the house has the added benefit of stunning reservoir walks nearby and a pub in the village – yet it feels as though it exists in its own rural idyll, with green fields all around, a pond and nearly an acre of gardens.

Sian O’Neill and her husband Hugh have helped raise ten grandchildren here, and it’s been a wonderful place for the children to play and explore. The house itself was originally a barn for the adjoining farmhouse and later became a row of miners’ cottages, before being converted into the four-bedroom family home it is today.

“It’s a wonderful home as it is but, there is potential to do so much with it,” says Sian. “We have space to add more bedrooms, and it could quite easily be converted into two properties, or into a B&B.”

In its present form, the house is a spacious and truly characterful family home that combines the charm of a cottage with the all luxury of space. From the large, light entrance hall to the vast main lounge, it really allows space to spread out and unwind. It’s also wonderful for entertaining.

“We’ve had some great parties here,” says Sian. “We can easily feed 15 in the lounge, and the garden makes it easy to hold bigger gatherings: we had our wedding reception here and Hugh, who was a member of Morriston Orpheus Choir, has hosted choir barbeques here. We have a lot of land for parking and in the evening it’s lovely to sit people around fires in the garden.”

Another huge bonus is that the property is so tranquil. A tall hedge separates it from the neighbouring house, meaning you feel entirely secluded, and the garden backs onto green fields.

“We’ve really enjoyed the peace and quiet,” says Sian. “We’ve also loved that it is such an interesting house – it has a lovely interior.”

The accommodation is highly flexible: as Hugh now has difficulty getting around, he has his own ground floor room and bathroom, and the first floor has a long walk-in attic running alongside the hallway which could easily be converted to add more bedrooms.

After spending a quarter of a century there, Sian and Hugh will be sad to leave, but the need to be closer to family is forcing the move.

“It’s been a perfect place to live, and I think it will appeal to a lot of people, from a multigenerational family to someone who wants to develop it or turn it into a business,” says Sian. “The lovely thing about it is that you have all the benefit and seclusion of living in the country but you have the city and excellent transport links nearby.”

Shorelands in Penmaen, Gower

Dawsons Auction lot: Shorelands in Penmaen, Gower

Here’s a sneak preview of one of Dawsons’ lots ahead of our next auction at the Marriott Hotel on Wednesday, October 4 at 3pm.

The video is of an impressive lot: Shorelands situated in Penmaen, Gower with a guide price of £450,000. The property, which is a three-bedroom detached, benefits from stunning views across from Three Cliffs Bay to Oxwich Bay.

Dawsons believe the true market value of the property is between £600,000 to £650,000.

2 Pen y Waun Cottages, Felindre

Dawsons delighted to present a true one-off property

It’s not often a property as unique and charming as 2 Pen y Waun cottages comes onto the market. Jenny White paid a visit.

It’s hard to believe a home as tranquil and picturesque as 2 Pen y Waun Cottages could exist just a mile and a half from the M4 and a short drive from Swansea City Centre and other key locations including Morriston Hospital and Swansea University’s Bay Campus.

Set in pretty Felindre, the house has the added benefit of stunning reservoir walks nearby and a pub in the village – yet it feels as though it exists in its own rural idyll, with green fields all around, a pond and nearly an acre of gardens.

Sian O’Neill and her husband Hugh have helped raise ten grandchildren here, and it’s been a wonderful place for the children to play and explore. The house itself was originally a barn for the adjoining farmhouse and later became a row of miners’ cottages, before being converted into the four-bedroom family home it is today.

“It’s a wonderful home as it is but, there is potential to do so much with it,” says Sian. “We have space to add more bedrooms, and it could quite easily be converted into two properties, or into a B&B.”

In its present form, the house is a spacious and truly characterful family home that combines the charm of a cottage with the all luxury of space. From the large, light entrance hall to the vast main lounge, it really allows space to spread out and unwind. It’s also wonderful for entertaining.

“We’ve had some great parties here,” says Sian. “We can easily feed 15 in the lounge, and the garden makes it easy to hold bigger gatherings: we had our wedding reception here and Hugh, who was a member of Morriston Orpheus Choir, has hosted choir barbeques here. We have a lot of land for parking and in the evening it’s lovely to sit people around fires in the garden.”

Another huge bonus is that the property is so tranquil. A tall hedge separates it from the neighbouring house, meaning you feel entirely secluded, and the garden backs onto green fields.

“We’ve really enjoyed the peace and quiet,” says Sian. “We’ve also loved that it is such an interesting house – it has a lovely interior.”

The accommodation is highly flexible: as Hugh now has difficulty getting around, he has his own ground floor room and bathroom, and the first floor has a long walk-in attic running alongside the hallway which could easily be converted to add more bedrooms.

After spending a quarter of a century there, Sian and Hugh will be sad to leave, but the need to be closer to family is forcing the move.

“It’s been a perfect place to live, and I think it will appeal to a lot of people, from a multigenerational family to someone who wants to develop it or turn it into a business,” says Sian. “The lovely thing about it is that you have all the benefit and seclusion of living in the country but you have the city and excellent transport links nearby.”

Dawsons ValPal digital property valuation service

New house valuation tool proving hit with homeowners

A new digital property valuation service rolled out by Dawsons Estate Agent is proving a big hit with homeowners across the Swansea area.

The ValPal service on Dawsons’ website has only been live for the past couple of months but already it has had a 50 per cent conversion rate with regards new instructions.

The digital tool gives homeowners a free instant online valuation which is based on postcode and area. You can also get a lettings valuation to see what rental you can achieve for your rental property.

“We are delighted at the success so far, and how well received this service has been,” said Ricky Purdy, Dawsons Director of Residential Lettings.

“We knew it was something many people could benefit from and on average we are having a free valuation enquiry every three hours, with many, many market appraisals as a result. What has been fantastic to see is the number of properties now on the market that simply wouldn’t have been without this new service.”

Added Ricky: “We have had a number of clients underestimate the potential value of their home, so with this service providing an above expectation indication, and our physical valuation sporting this their free to make the dream move previously thought out of reach.”

A client who has used the service said: “What a great service it is, so easy and user-friendly. Having a free online valuation encouraged us to book a valuation and there’s been no looking back.”

David Parton

Happy Dawsons customer praises local service having failed to sell via online platform

While they present themselves as a cheaper option, online estate agents cannot match the benefits of using a real local estate agent, according to one man who has tried both.

The happy Dawsons customer from Swansea originally placed his property with a well publicised online estate agent, before switching to Dawsons.

“I felt they had a good platform which made it easy to get feedback.  Also, we felt the house we were selling would do most of the work itself,” he said.

However, after two weeks of viewings, he started to doubt his choice.

“My wife and I were conducting the viewings and we were finding that some of the feedback we were getting related to things we had said during the viewings. While we were thinking these were very positive things, people were clearly thinking in a different way to us.”

He started to suspect that he and his wife were not well placed to handle the viewings and to answer potential buyers’ questions in the best way.

“It was making us think that maybe if we had local estate agents dealing with the viewings they would be better equipped to deal with those questions.”

Being keen to sell the house quickly, he put it on the market with Dawsons, and was immediately impressed by their proactive approach.

“Dawsons have a good presence in the area, and I was struck by how proactive they were: they will call people up to tell them they have something that might suit them, and they have a database of people looking to move to the area via the Relocation Agent Network.

“Their estate agents are well equipped to handle the viewing and answer any awkward questions, and I also think people generally feel a bit more relaxed viewing with an agent rather than the people who own the house.”

Just as he hoped, Dawsons secured a buyer very quickly and the sale progressed smoothly. He appreciated having easy, regular contact with Dawsons so that he could keep up to date with what was happening.

“I liked having that personal touch and it was good to have that local point of contact.”

In hindsight, he feels that the apparent cost savings of the online platform did not compare to the benefits of having a local agent on the case.

“The commission we paid Dawsons is a small percentage compared to what you get from the sale of the house so we were willing to take that hit to sell property – and they sold it very, very quickly.

“It’s a nice house in a good area so we were surprised we didn’t quickly get a buyer through the online platform. I think I underestimated the value of a local estate agent compared to an online platform.”

David Parton (pictured), branch manager for Dawsons, said that outperforming an online estate agent comes naturally for Dawsons.

“When the vendor described his issues with his experience to date and what he was looking for, we could clearly see we would be the ideal match for his needs,” he said.

“Our highly experienced Senior Negotiator/Valuer, who has spent 20 years with the company and lives in the area, carried out the market appraisal and clearly laid out what our strong team of 5 would do every step of the way, from ringing out to our database the same day to gain viewings, typing up the sale and progressing the sale up until exchange and completion.”

Although the vendor had paid an up front fee of several hundred pounds to the online estate agent, he could still appreciate that paying Dawsons’ fees, if they agreed a sale, would be well worth his while.

“We lined up six viewings within the first day, and the vendor appreciated the constructive feedback he received from us within 24 hours of them happening.”

Very quickly an offer was made which Dawsons negotiated and agreed the same day.

“Due to the complex nature of the chain and different dates required for different parties within the chain, it took a lot of my 14 years’ industry experience to progress the sale – even over the Christmas break which fell in the middle of it,” said David. “The vendor and I spoke almost daily on the run up to exchange of contracts and he commented at the time that it’s a good job we have a dedicated sales progressor within the team.

Dawsons finally completed the whole process and moved the vendor and his family to their new home.

“We are all thrilled to have been a part of and have enjoyed catch ups with him and his wife as we regularly bump into them within our local shopping area,” he said.

 

 

Tips on selling your house

Top 10 Key Tips on Selling your Home

It is that time when people start considering putting their house on the market – new year, new house. The process of selling your house may begin with appointing a reputable agent, but after that there is plenty you can do to help not only secure a speedy sale, but also to fetch the best possible price.

A key element is how you prepare your house for viewings. This is sometimes called “staging” but it is vital if you are looking for your property to be sold in good time.

Here are our top 10 tips:

  1. First impressions – ‘Kerb appeal’ is one of the most important aspects of selling your home. It is crucial how the property looks for ‘first impressions’. It means having neat front lawns, clean guttering, clean windows, and making sure there are no rogue rubbish/bin bags hanging around.
  2. Give your home a bit of a makeover. For instance, give the walls a fresh lick of paint (preferably neutral) to give the impression of a bigger, lighter room. It will also appeal to the potential buyer because they won’t have to decorate themselves.
  3. Tidy up and remove excess items that might give the impression of cluttering. You may want to remove any large bits of furniture (such as a clunky wardrobe) in order to make a room look bigger.
  4. Repairs – it’s important to repair that cracked window pane or tile. Make sure all your light bulbs are working and that kitchen cupboard isn’t hanging off.
  5. Clean and repair– repair that discoloured tile grout, remove limescale, dust those cobwebs on the ceiling and buy some quality air freshener.
  6. Tidy up the garden – weed the patio, trim that out of control hedge and cut the grass. Basically make the garden look manageable.
  7. Give your kitchen a makeover – the kitchen is the most valuable room in a house. Upgrading cabinets and work tops might appear expensive but can be worth it in the long run. Also, declutter work surfaces and remove bulky appliances.
  8. Make the house feel light and airy – wall mirrors make a room look much bigger and lighter, especially in smaller rooms or hallways. Clean windows inside and out, and ensure that you have lamps on in any dark corners.
  9. Get a reputable agent to show potential buyers round – it’s their job to know what things to say, what to highlight and what to downplay. They are also effective at answering those tricky questions about the noisy neighbours.
  10. Bad smells are the single biggest turn off for prospective buyers. Make sure you clear/unblock drains, wash bins, open windows, and get rid of cooking smells from the kitchen. Plants and flowers bring colour, life and light to a room and smell wonderful.

 

Dawsons bathroom feature

Feeling flushed with a quality bathroom

January’s edition of Swansea Life has included a special feature on spectacular bathrooms provided by Dawsons Property.

Here is the feature …

If you ever wondered how important a quality bathroom is to a home consider that the average person spends 18 months of their life in there.

A lovely kitchen is important and a comfortable living room may be crucial, but it is the bathroom where most of us actually start and finish the day.

And when it comes to investing in upgrading or renovating your bathroom it is money very well spent.

“Giving your bathroom a makeover can dramatically increase the value of your home,” insisted Dawsons’ Senior Partner Chris Hope.

“Because taking extra time to renovate the bathroom will allow you to recoup most, if not all of the money that you invest in the renovation once it comes to sell.

“It’s all about ending up with a room that is that much more attractive and functional as well as being that much more hygienic.”

Here we look at five different bathrooms that have put added value to each property.

Raglan, St Annes is for sale with Fine & Country for £1,595,000

A bespoke and lifestyle designed customised property situated on Gower coastline in Langland. This truly idyllic location with picturesque sea view provides tranquil living with the sound of the waves crashing onto the golden sandy beach.

Set over three floors with six double bedrooms and vast living space the property welcomes family living with the additional enjoyment of an indoor swimming pool. The master bedroom has an en suite bathroom with Teuco freestanding bath, walk in shower with waterfall shower provides a beautiful space to relax.

639 Gower Road, Upper Killay is for sale with Fine & Country for £680,000

The perfect, five-bedroom family home situated on the fringes of the Gower Peninsular is set behind a gated entrance with an excellent degree of privacy.

This beautifully presented traditional feel family home offers light, airy, spacious and versatile accommodation with a welcoming and family feel. Deceptively spacious the property sits within a generous plot providing ample parking, garage and drive through driveway with secure telecom entry system.

The spacious family bathroom includes stone tiled encased inset bath and walk in shower area with glass enclosure and waterfall shower. The room is finished with stone tiled walls and floor.

Hawthorn Cottage, Fairwood is for sale with Fine & Country for £589,950

This delightful four-bedroom cottage looks like it has been a part of the surrounding countryside for a hundred years, But Hawthorn Cottage was built approximately 14 years ago and has been cleverly renovated by the current vendor who has captured the essence of a traditional cottage with beamed ceilings and country kitchen melding beautifully with today’s modern luxuries.

And the family bathroom is particularly impressive. It contains a double glazed frosted window to the side, wood floor, panelled bath with shower attachment, towel radiator, pine vanity unit with two stand-alone oblong sinks and pillar taps. It also has half tiled walls, dado rail, low level WC extractor fan and beamed ceiling.

58 Hendrefoilan Road, Sketty is for sale with Dawsons for £475,000

This is an impressively spacious and traditional detached property which has been fully renovated and modernised to a high standard. Situated on a large plot in the desirable area of Sketty offering easy access to Singleton hospital, Swansea University and the sea front.

The family bathroom consists of a stylish white four piece suite comprising low level WC, wash hand basin with stainless steel mixer tap and vanity unit, step in sliding glass shower cubicle with stainless steel mixer shower over with hand held attachment, set in bath with stainless steel centre mixer tap and hand held shower attachment, inset ceiling spotlights, hardwood double glazed Velux window to rear, extractor fan, uPVC double glazed obscured glass window to rear, neutral ceramic wall tiles with stunning 3D feature border tiles, wall mounted chrome towel radiator, neutral ceramic multi ton floor tiles.

25 Hendre Mawr Close, Tycoch is for sale with Dawsons for £324,950

A spacious, detached bungalow, built in 2002, comprises to the ground floor lounge, dining room, study/bedroom, utility room, kitchen/breakfast room, large family bathroom, master bedroom with dressing area and en suite shower room. To the first floor are two further bedrooms and cloakroom.

The property benefits from galleried landing, gas central heating, double glazing, large single garage with electric door and block paved large parking area to the front. There is an enclosed rear garden with level, enclosed paved patio area and with one step down to further lawned area.

The family bathroom comprises of a bath, pedestal wash hand basin, low level WC and double shower, airing cupboard with radiator inside, half tiled walls with decorative border, two stainless steel radiators, coving to ceiling, spotlights, ceramic tiled floor, uPVC double glazed window to side, built in mirror with lights, extractor fan, panelled door.