Tag Archives: Gorseinon

Mark Matthews - the winner of Dawsons' Sell your House for Free competition

Nurse Mark named as Dawsons’ winner of ‘sell your home for free’ competition

Dawsons Property is delighted to announce Mark Matthews as the winner of their ‘Sell Your Home for Free’ competition.

Mark, who has put his house on the market with Dawsons in Heol Islwyn, Penyrheol, for £120,000, will get his fees for free from the leading south Wales estate agent.

A nurse at Neath Port Talbot hospital Mark was the lucky winner who was randomly picked out ahead of scores of eligible Dawsons clients. Anyone who put their property up for sale were entered in to the competition with the winner paying no agent fees.

“I was absolutely delighted to find out I had won this competition especially as I have just had a bad experience with an online agent.  It’s a win-win situation for me,” said Mark.

Mark Matthews' home in Heol Islwyn
Mark Matthews’ home in Heol Islwyn

“Dawsons sold a house for me a few years ago but this time I decided to go with the online agent after being seduced by their claims of low fees, which I now massively regret, as has left me ‘out of pocket’ and my property not sold.

“Dawsons are especially pro-active with that personal touch and I think that goes a long way when you are selling a property.”

Jo Summerfield-Talbot, Dawsons’ Director of Sales, said: “We are delighted Mark has emerged as winner of our competition especially as he has had such a bad experience previously.

“Being a Hight Street agent it is all about the close-knit communities we work within, so we decided it would be a great idea to try and give something back to the lucky winner by selling their home for free. It has been a great success and congratulations to Mark.”

MAIN CAPTION: L-R Competition winner Mark Matthews with Nicola Fulford, Dawsons’ BranchManager at the Gorseinon branch, and Simon McClaren, Dawsons’ Senior Sales Negotiator at Dawsons’ Gorseinon branch.

Simon McClaren

Simon celebrating after becoming accredited Relocation Agent Specialist

Simon McLaren, from Dawsons branch in Gorseinon, is celebrating after becoming an accredited Relocation Agent Specialist.

The accreditation was awarded by Relocation Agent Network and is achieved by completing a comprehensive online training programme, The Importance of Service.

A national network of independent estate agents (of which Dawsons is a member), Relocation Agent Network introduced the training programme to ensure each of their members provides the very highest customer service to those relocating around the UK.

Chris Hope, Dawsons’ Senior Partner, said: “We take staff development very seriously and Simon’s Relocation Agent Network accreditation is a great example of what can be achieved when staff are supported properly to improve their skill set.

“Of course, having a Relocation Agent Specialist in the team is also great for our relocating customers.”

To be successfully accredited, participants must complete three phases of learning, which begins with four training sessions on the importance of customer service.

This is followed by three online seminars covering the Relocation Agent Network Referral Process and how best to help customers who are relocating around the UK. Finally, participants must convert their theoretical learning into a practical skill set by delivering assistance to three relocating customers.

By working with fellow members across England, Scotland and Wales, Relocation Agent Network members provide an exclusive relocation referral service to customers. For those relocating to Gorseinon, Dawsons guides their customers through the daunting task of moving to an unfamiliar location.

This includes local area information on schools and amenities, popular neighbourhoods and (of course) finding the right property for them. The introduction of a Relocation Agent Specialist to the Dawsons team, ensures that this process is made even smoother.

Relocation Agent Network’s Managing Director, Richard Tucker said: “Selected by us as the best independent estate agent to represent the Network in Gorseinon, Dawsons have proved themselves as the area’s Local Expert.

“So, with the addition of an in-house Relocation Agent Specialist, they have gone one step further to provide relocating buyers and sellers with the very best customer service.”