Category Archives: Relocation

Dawsons Llanelli branch

Llanelli Office show how crucial being part of Relocation Agent Network is

Dawsons’ Llanelli Office is proving that being part of the Relocation Agent Network (RAN) is key to offering clients a full and efficient house buying/selling experience.

Over the past few days the Llanelli branch has dealt with four different requests from people moving from Barry, Lampeter, Neyland and Wiltshire looking to move to the Llanelli area.

As Dawsons are RAN accredited it allows them to work with agents across England, Scotland and Wales, providing an exclusive relocation referral service guiding their customers through the daunting task of moving to an unfamiliar location.

“Being part of the Relocation Agent Network is a huge advantage for us to provide customers with the ability to move in and out of the area,” said Angie Bastin, Manager of Dawsons’ Llanelli branch.

“I don’t think people realise in fact how many people move into and out of the area, but as we proved recently we do get a lot of RAN referals of serious buyers.”

A lady in Neyland who was looking to move to the Burry Port area was a case in point, because the people she hopes to buy from want to move to Cornwall and have used RAN to find a property in the south west.

“This was a perfect RAN example: a lady who wanted to move to this area buying off a couple who wanted to move to Cornwall.,” added Angie.

The success of the Llanelli branch ability to use the Relocation Network comes just after Sales Negotiator Joe Chiffi celebrated becoming an accredited Relocation Agent Specialist – the fifth member of the office to get accredited.

“We take staff development very seriously and Joe’s Relocation Agent Network accreditation is a great example of what can be achieved when staff are supported properly to improve their skill set,” said Chris Hope, Senior Partner at Dawsons.

“The recent stream of customers looking to move into the area from various locations proves how crucial it is to be part of RAN.”

CAPTION: L-R Joe Chiffi, Llanelli Office Manager Angie Bastin, Matthew Whitehead, Felicity Curtis and Emma Davies.

 

Dawsons Llanelli branch

First Dawsons sales branch to have full house of relocation accredited staff

Dawsons Property Sales Negotiator Joe Chiffi is celebrating after becoming an accredited Relocation Agent Specialist.

His success means that the Llanelli branch is the only one of Dawsons’ sales offices to have a full accredited team.

The accreditation was awarded by Relocation Agent Network (RAN) and is achieved by completing a comprehensive online training programme, The Importance of Service.

Joe’s accreditation comes after Dawsons Property was named as Relocation Agent Network’s 2016 Best Agent in South Wales.

“We take staff development very seriously and Joe’s Relocation Agent Network accreditation is a great example of what can be achieved when staff are supported properly to improve their skill se,” said Chris Hope, Senior Partner at Dawsons.

“Of course, having another Relocation Agent Specialist in the team is also great for our relocating customers.”

Joe said: “I am delighted to have become an accredited RAN agent specialist and this really adds to the service and advice I am able to offer customers who are looking to relocate.”

To be successfully accredited, participants must complete three phases of learning, which begins with four training sessions on the importance of customer service.

This is followed by three online seminars covering the Relocation Agent Network Referral Process and how best to help customers who are relocating around the UK.

Finally, participants must convert their theoretical learning into a practical skill set by delivering assistance to three relocating customers.

By working with fellow members across England, Scotland and Wales, Relocation Agent Network members provide an exclusive relocation referral service to customers with Dawsons guiding their customers through the daunting task of moving to an unfamiliar location.

This includes local area information on schools and amenities, popular neighbourhoods and (of course) finding the right property for them. The introduction of a RAN Specialist to the Dawsons team, ensures that this process is made even smoother.

RAN’s Managing Director, Richard Tucker said: “Selected by us as the best independent estate agent to represent the Network in Llanelli and Carmarthenshire, Dawsons have proved themselves as the area’s Local Expert.

“So, with the addition of an in-house Relocation Agent Specialist, they have gone one step further to provide relocating buyers and sellers with the very best customer service.”

(CAPTION: L-R Joe Chiffi, Llanelli Office Manager Angie Bastin, Matthew Whitehead, Felicity Curtis and Emma Davies).

Dawsons celebrating its Relocation Agent Network award

Dawsons named as best agent in South Wales by Relocation Agent Network

Dawsons Property is delighted to have been announced as Relocation Agent Network’s 2016 Best Agent in South Wales.

The leading estate agent award was revealed at the Network’s National Conference, held at the Sofitel Hotel and Conference Centre, Heathrow, an event hosted by comedian Miles Jupp.

“We are delighted to be named as the South Wales’s best Relocation Agent Network (RAN) member. This award recognises the fantastic team we have here at Dawsons and shows our customers that we are one of South Wales’s leading estate agents,” said Dawsons Senior Partner Chris Hope.

“Over the past couple of years we have been very active in training our staff as RAN agents and it has given our business an extra dimension being able to offer our customers a UK-wide relocation service.”

The annual prize gives the winning Network member the title of ‘Best Agent in the South Wales Region’ and is awarded on a number of criteria measuring the agent’s overall contribution to Relocation Agent Network, their ability to achieve customer satisfaction and a proven record of helping relocating buyers move in and out of the area.

Richard Tucker, Relocation Agent Network’s Managing Director, said: “Congratulations to all the team at Dawsons. Their commitment to outstanding customer service, innovative business initiatives and our Network principles means that this award is thoroughly deserved.”

Caption: L-R Miles Jupp, Chris Hope, Senior Partner at Dawsons, Joanne Summerfield-Talbot, Director of Residential Sales at Dawsons, Ricky Purdy, Director of Residential Lettings, and Richard Tucker Relocation Agent Network’s Managing Director

 

Chris Marina Office02

Dawsons shortlisted for 2016 best agent in South Wales

Dawsons is delighted to have been shortlisted by Relocation Agent Network, a national network of selected estate agents, for the 2016 Best Agent South Wales Region Award.

Relocation Agent Network’s Best Agent South Wales Region Award is an annual prize for the agent that has consistently made the best overall contribution to the Network throughout the year.

It offers nominees the chance to become the Network’s ‘Best Network Agent in the South Wales Region’.

To reach this stage of the award programme, agents must demonstrate excellent customer service, innovative business initiatives and a commitment to the Relocation Agent Network principles.

“This is a great feather in our caps and we are delighted to have been nominated for the second year running. The nomination recognises every member of the team and highlights our effort and commitment over the last 12 months,” said Dawsons Senior Partner Chris Hope.

The winner will be announced at a black tie evening Awards Dinner held at the 5-star luxury Sofitel Hotel and Conference Centre, Heathrow on Friday, 18 November.

The Awards Dinner closes Relocation Agent Network’s annual National Conference, and this year is hosted by comedian and actor, Miles Jupp.

Dawsons is Swansea’s only handpicked agent, offering this unique service to both sellers and buyers.

Richard Tucker, Relocation Agent Network’s Managing Director commented, “Our Network is made up of specially selected estate agents from across England, Scotland and Wales. The annual Best Agent South Wales Region Award recognises the agent in the region that demonstrates outstanding customer service and innovations, on a daily basis. Congratulations to Dawsons for their well-deserved nomination.”

Chris Marina Office02

Could exciting new development plans transform Swansea as we know it?

Swansea city centre and its seafront have already undergone quite the transformation in recent years. In addition to Swansea Bay welcoming a plethora of new businesses, the city’s university has aligned with their world class reputation for research, innovation and education by doubling its campus in size, signalling a brighter future for its students, staff and the surrounding area. But the city’s exciting regeneration plans don’t end there…

Here Chris Hope, Partner at Dawsons Estate Agents, talks us through the multi-million pound proposals and the impact that the revamp could have on the economy, tourism, and the businesses and residents that call Swansea their home.

From the high street to the seafront

According to plans unveiled by Swansea Council, the city centre, from the high street to its harbour, is in for a major transformation. If approved, the outline plans will see two sites undergo redevelopment with work due to start as early as 2017. With developer Rivington Land & Acme leading the way, St David’s shopping centre, along with its car parking facilities, will face redevelopment with a landmark tower and 3,500-seat arena the jewels in the crown of the centrally based leg of the project. The tower is said to be designed to rival the Meridian Tower, whilst the neighbouring retail and restaurant facilities will provide a vibrant quarter at the heart of the city.

On the seafront, Trebor Developments will construct an aquatics research centre and public aquarium as well as a range of apartments, townhouses, eateries and public spaces.

The impact on our local economy

The increased level of facilities is what will really set the new and improved Swansea city centre and seafront apart from not just its former offering but from other cities and towns in Wales, including nearby rival Cardiff. If the developments were to go ahead as outlined the project will improve the look and feel of the high street ten-fold creating a welcoming environment for city centre businesses looking to set up shop within the area. In addition to generating more vibrancy, the development will attract even more investment with the proposals already resulting in a variety of ambitious and high quality shortlisted bids for both the Civic Centre and St David’s sites.

The new arena will also provide the facilities for a host of events, concerts and performances, a prospect that will increase tourism and spending within the area to support big and small brands based in Swansea. Tourism will be increased further thanks to the addition of what will be a world-leading aquarium and aquatics centre.

What will the plans mean for us?

For residents and businesses alike the potential for long term investment within the area will unlock a selection of exciting opportunities. For individuals, job prospects will increase dramatically, particularly within the retail and hospitality fields, whilst residential property values are likely to receive a boost thanks to access to the improved facilities. Business owners will also reap the rewards with enhanced footfall securing high ROI.

Like my fellow residents and business owners, I too am urging the redevelopment plans for Swansea city centre and seafront to go ahead sooner rather than later. I know I speak for many when I say that Swansea as a whole is tired of so many false dawns with delays relating to rail electrification, the procrastination of tidal lagoon and the job losses at Tata Steel just some of the issues casting negativity over whether this particular regeneration project will get the green light. This city really needs this development to happen for the reasons stated in this article and so many more!

DAVIDANDHELEN

Relocation specialist joins Dawsons

Helen Whitter-Jones from Dawsons in Killay is celebrating after becoming an accredited Relocation Agent Specialist.

The accreditation was awarded by Relocation Agent Network and is achieved by completing a comprehensive online training programme, The Importance of Service.

A national network of independent estate agents (of which Dawsons is a member), Relocation Agent Network introduced the training programme to ensure each of their members provides the very highest customer service to those relocating around the UK.

To be successfully accredited, participants must complete three phases of learning, which begins with four training sessions on the importance of customer service. This is followed by three online seminars covering the Relocation Agent Network Referral Process and how best to help customers who are relocating around the UK. Finally, participants must convert their theoretical learning into a practical skill set by delivering assistance to three relocating customers.

By working with fellow members across England, Scotland and Wales, Relocation Agent Network members provide an exclusive relocation referral service to customers. For those relocating to the Killay, Gower and surrounding areas,  Dawsons guides their customers through the daunting task of moving to an unfamiliar location. This includes local area information on schools and amenities, popular neighbourhoods and (of course) finding the right property for them. The introduction of a Relocation Agent Specialist to the Dawsons team, ensures that this process is made even smoother.

Dawson’s, partner Mr Chris Hope said, “We take staff development very seriously and Helen’s Relocation Agent Network accreditation is a great example of what can be achieved when staff are supported properly to improve their skill set. Of course, having a Relocation Agent Specialist in the team is also great for our relocating customers.”

Relocation Agent Network’s Managing Director, Richard Tucker said, “Selected by us as the best independent estate agent to represent the Network in , Dawsons have proved themselves as the area’s Local Expert. So with the addition of an in-house Relocation Agent Specialist, they have gone one step further to provide relocating buyers and sellers with the very best customer service.”

Dawsonsllanelli01

Established estate agency celebrates their latest Relocation Agent specialist

Felicity Curtis from Dawsons Estate Agents in Llanelli is celebrating after becoming an accredited Relocation Agent specialist.

The accreditation was awarded by Relocation Agent Network (RAN), and is achieved by completing a comprehensive online training programme: The Importance of Service.

As a national network of independent estate agents RAN, of which Dawsons Estate Agents is a member, introduced the training programme to ensure each of their members provides the very highest customer service to those relocating around the UK.

By working with fellow members across England, Scotland and Wales, RAN members provide an exclusive relocation referral service to customers.

For those relocating to Llanelli, Dawsons guides their customers through the daunting task of moving to an unfamiliar location. This includes local area information on schools and amenities, popular neighbourhoods and, of course, finding the right property for them. The introduction of Relocation Agent specialists to the Dawsons team ensures this process is made even smoother.

Lorraine Evans, Branch Manager at Dawsons’ Llanelli office, said: “We take staff development very seriously and Felicity Curtis’s RAN accreditation is a great example of what can be achieved when staff are supported properly to improve their skill set.

“Felicity is now the third member of the team, after Angie Bastin and Matthew Whitehead, to achieve this accreditation which means having Relocation Agent specialists in the team is of great benefit for our relocating customers.”

Felicity, 27, who has worked for Dawsons for the past five years as an administrator is convinced the RAN certificate would be invaluable to her going forward.

“It’s a very useful qualification to have within the industry and it gives me more confidence when working with RAN leads,” said Felicity. Continue reading

2014-05-22 22.03.07

We are the first in Wales to receive Relocation Agent Specialist accreditation

Angie Bastin and Matthew Whitehead from Dawsons Estates Agents’ Llanelli branch are the first property experts in Wales to become accredited Relocation Agent Specialists.

Awarded by Relocation Agent Network, the prestigious title is the result of comprehensive online training on the importance of customer service in today’s property market.

The programme, aptly named ‘The Importance of Service’, consists of three phrases of learning. This theoretical knowledge must then be converted into a practical skill set by delivering assistance to three relocating customers, which both Angie and Matthew passed with flying colours.

Lorraine Evans, Branch Manager at Dawsons’ Llanelli office, said, “We take staff development very seriously, and Angie and Matthew’s Relocation Agent Network accreditation is a great example of what can be achieved when staff are supported properly to improve their skill set. Of course, having a Relocation Agent Specialist in the team is also great for our relocating customers.”

Dawsons is currently celebrating 20 years of relocating homeowners to and from South Wales as a member of the national network of independent estate agents. The Relocation Agent Network introduced the training programme to ensure each of their members provides the highest customer service to those relocating around the UK.

Relocation Agent Network’s Managing Director, Richard Tucker, added, “Selected by us as the best independent estate agent to represent the Network in Llanelli, Dawsons has proved themselves as the area’s Local Expert. With the addition of an in-house Relocation Agent Specialist, they have gone one step further to provide relocating buyers and sellers with the very best customer service.”

 

 

Chris Hope, Dawsons Senior Director

Swansea estate agent celebrates 20 years of relocating homeowners across the country

Dawsons is celebrating 20 years of national connections this year. As a founding member of Relocation Agent Network, a national network of independent estate agents across England, Scotland and Wales, the Swansea-based estate agent has helped relocate over 110,000 people during the last decade alone.

The brainchild of Cartus, the premier provider of relocation services, Relocation Agent Network aimed to create a UK network of ‘Local Experts’ that would guide relocating employees and their families through the home buying and selling process. Today, that ‘Local Expert’ ethos still remains, as just one estate agent in any given area is invited to join, with Dawsons being Swansea’s selected agent for the last 20 years.

“We’re delighted to be celebrating 20 years as Swansea’s appointed Local Expert. As a member of the Network, we have access to potential out of town buyers moving into the area, providing an additional channel of buyers to our home selling customers. As a founding member of Relocation Agent Network, we have the local expertise and national connections to help you move into and out of the area.” said Christopher Hope, senior partner at Dawsons.

Utilising a unique ‘Referral Network’, Relocation Agent Network has helped to relocate customers throughout the UK. As part of this service, Dawsons and other Network members provide relocating customers with local area information guides, including local property prices, transport links and even data on school catchment areas.

Since it was founded in 1994, Relocation Agent Network has helped sell more than £1.2 billion worth of properties. With the help of generous members like Dawsons, the Network has also raised over £51,500 for charitable causes such as NSPCC, ChildLine, Help for Heroes and Make-A-Wish Foundation.

Managing Director of Relocation Agent Network, Richard Tucker added, “It is fantastic to be celebrating 20 years of excellence in estate agency, a reputation that has been forged by members, who have been with us since the start. Each one of our members, including Dawsons, has been specially selected to represent us in their local area, based on their local knowledge and – above all – the customer service they provide. 20 years is a significant milestone in Relocation Agent Network’s journey and I look forward to celebrating the next 20 years of achievement.”